Harry Posted March 5, 2019 Report Share Posted March 5, 2019 I updated ufile today 05 march , while entering in ufile data ..the system crashed . Now the system does not open. How can I open pls advise Link to comment Share on other sites More sharing options...
Roger Posted March 5, 2019 Report Share Posted March 5, 2019 Please try the following steps: Open Windows Explorer (WindowsKey + E) In the address bar, type: %localappdata%\Thomson_Reuters_DT_Tax_an Press ENTER Delete all impotexpert.exe_* and ufile.exe_* folders found in %localappdata%\Thomson_Reuters_DT_Tax_an Start UFile again Link to comment Share on other sites More sharing options...
Harry Posted March 6, 2019 Author Report Share Posted March 6, 2019 it is still not working , I uninstalled and reinstalled and still get the same issue. can you please advise if any solution on windows 10 if that works. Link to comment Share on other sites More sharing options...
Alex Shiva Posted March 8, 2019 Report Share Posted March 8, 2019 I have the same problem upgrading to 22.13. Everything was working until then. Now Ufile doesn't launch. Link to comment Share on other sites More sharing options...
Antoine7 Posted March 9, 2019 Report Share Posted March 9, 2019 Hello Alex Shiva, Please uninstall UFile 2018 from Add/Remove programs under control panel of windows. Delete the file UFile2018.exe from your computer, you downloaded earlier. Then download the program by using the link below and the icon will appear on your Desktop. To reinstall:http://cdn.drtax.ca/ufile/UF2018GCM4FVJ2AWHVN238RN2ZLU6/ufile2018.exe Link to comment Share on other sites More sharing options...
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