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Laurena

virus in 2018 ufile????

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Has anyone else had problems downloading the 2018 ufile software because of a virus?  I purchased the software (4 returns) and received my activation code and the link to download, but when I attempted to download, my antivirus software (McAfee) will not allow to download ufile as I get a message saying a virus was detected and the software was automatically deleted by McAfee. 
Like many others in this forum, I am frustrated with the lack of customer support.  The automated response with a bunch of links is not helpful at all. 

Is this a fix for this or should I just request a refund and buy another software that is virus free?

 

 

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Thanks for ur response. Yes I updated macafee after I got the first virus error and tried again and still got the error.
 MacAfee then just automatically deleted the file I am trying to download.  And yes, that's the link I'm using to try to download it

Hoping ufile customer support responds to me soon with suggestions.

 

 

 

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