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kalvinmin

*Urgent* Cannot upload .u18 (2018 tax file)

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Hello all,

I am a student and got my tax info filled out by a volunteer at my school, but instead of submitting the file right away, I chose to bring it home and do it myself. The volunteer gave me a .PDF and .u18 file to upload.

I am trying to upload the .u18 file to UFile Online but cannot. I went to 2018 and pressed import file. When I click Browse to Select your File, the file selection defaults to .u17 (and my file is .u18). I change it to all files so I can select my .u18 file. When I try to submit it, it gives me an error:

Error: The uploaded file cannot be imported. If the file is password-protected, please enter your password. Otherwise, please try another file.

As far as I'm aware, there is no password. Any solutions? I think I need to file by the 30th of April... oops.

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