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Need activation key

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I purchased UFile in December and received the email with a link to download UFILE 2018.  The email says, "You will need the activation key found on your receipt confirmation email".  However, I didn't receive a receipt confirmation from UFile (at least, I'm not able to find it).

Does the code in the download path include the activation key?

A few days ago, I sent a request to get the activation key via the UFile "Contact Us", but still haven't received a response.

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