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LaraAz

Ufile 2019 update issue

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I have same window 8.1 laptop x few years . It is up to date  . I installed Ufile 2019 but can’t seem to get the updates using ubxupdater.  My firewalls and window defender off , but no luck. Get message “Unable to connect to server and to check internet connection”  . My internet connection is working well as I can get on all other websites . As a result of not getting this “update “ , I can’t carry forward my ufile of 2018 or use the software . I have been a faithful ufile user x10 yrs . This year , problems on top of problems 
help ! 

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This is not the first time, it seems I've run into this issue several times in the past few years. 

I'm pretty fed up with it and support is weak.

I should be able to just google it and find the answer or better yet, it should just update.....

image.png.df21d1b6deb60586c0ae8a33ccac185b.png

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