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Dragd8

Rejected NetFile 2019 Tax Return using Ufile for windows

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Hello,

im wondering is someone on the online community good help me?

I’m using ufile for window, trying to netfile personal tax return. I’m getting a “rejected” message...

on the Netfile tab, I’ve checked the terms & conditions box, click on netfile my return then I get...
 
I get error message that says...

Rejected Mar 16, 2020
The request was aborted. Could not create SSL/TLS secure channel.
 
Please help,

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HI Dragd8, If your operating system is Windows 7, please use the latest version of internet Explorer :

https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx  

Click "Download".

In order to solve the issue regarding the SSL issue, please follow the instructions below : 

1. Start Internet Explorer and click on "Tools" menu.

2. Click on "Content" tab.

3. On that window, click on "Clear SSL state" button.

4. Then go to "Advanced" tab on same page.

5. Click on "Reset".

6. Then click on "Reset" again, then press "Apply".

NOTE: You can also click on "Tools", click on "Advanced" tab. Scroll down to the "Security" section at the bottom of the "Settings" list. 

Be sure that the boxes "Use TLS 1.0" , " Use TLS 1.1" and  "Use TLS 1.2" are ticked.
 

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