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  1. Last week
  2. I cannot seem to get in either, I haven't tried it until this month, and I have been getting nowhere. I have sent in a few password reset requests and nothing happens.
  3. Earlier
  4. Hi @irfannaeem, If your spouse has already filed his or her tax return or is planning to file it alone, you must nonetheless take into account the income that he or she earned in the tax year when preparing your tax return. To do so, follow these steps: 1. On the "Left-side menu under the Interview tab", select "Spouse interview type". 2. For the line "What information will you provide for your spouse?", the program will indicate by default in the drop-down menu "Complete information (recommended)". If your spouse has already filed his or her tax return or is planning to file it alon
  5. Similar issue. My client was widowed before April 2021, but Ufile still giving her $450, $300 for her and $150 for deceased partner. Have entered marital status as widowed, marital change date in December 2020. How do I get rid of the $150 for him?
  6. I need a file tax for an individual who got married in Oct but it has to be individual, or separate tax. I can’t seem to figure out how to do that on ufile without the need to entrr spouse’s information. How do I file tax separately on ufile and not put in any spousal infor or income etc?
  7. Yes, I don't have the Print option on mine. It's either, download PDF, or print, which prints the Condensed one.
  8. Hi @Amiel Gladstone, Please select the T1 General pages as shown in the following file
  9. Nawal

    Access my file?

    Hi @Hobo, here is the link to download the updated version of Ufile 2017 to view your xxx.u17 file https://www.ufile.ca/products/cvitp?_ga=2.67575318.605805214.1626449698-1638583499.1577997695. Please make sure to uninstall the old version before installing this one. Thanks
  10. Hobo

    Access my file?

    I'm talking with revenue canada and they need some info. I go to open my university for 2017 and it ask for update which I don't need or want. I just want to view my file. I went to file open got it to view. Now I see the pages that I need to print but it wouldn't let me. I'm a senior and if I would have known that there is no option to check on past years. I would never buy this. Maybe someone can tell me what I need to do? I wrote support all I get is automatic return mail. Are there actually canadian support phone numbers?? I'm not a happy customer 😒 Thanks for any
  11. I have been asked for copies of my full T1 General for 2018, 2019, 2020. I have the T1 Condensed of course, but where would I generate and download the T1 General? I gave the requester the T1 Condensed already, and they said, nope, need the T1 General.
  12. Hi @Murgy, no it doesn't create an issue. If necessary, the CRA will send a notice of reassessment based on the information provided in your return.
  13. I netfiled my tax return and my wifes on the deadline. I received confirmation that both were netfiled. When I hadn't received anything back from Revenue Canada in a month, I discovered my netfile was saying that it wasn't filed. I then proceeded to netfile my return again on June 8, and it was confirmed as being netfiled. Does netfiling me and my wifes tax returns and different times create an issue?
  14. Found this info for the Climate action incentive Go to the bottom of "Interview" and select the "Controls" section. On the page titled "OptiMax Controls", under "Schedule 14 - Climate Incentive" go to the line "Who Should Claim the Climate Incentive (line 449)" and from the drop-down menu choose the person who should receive this refundable credit.
  15. Hi all, So I'm trying to open up the saved PDF version of a tax return and I get a Windows pop-up error box saying that the PDF file "Element not found" I've tried to resave the PDF multiple times created by UFILE to different locations and folders on my computer, yet each time I try to open the PDF file, I continue to get the same error. Any help on this matter is appreciated.
  16. Hi @mets, we suggest you to contact our support team at support@ufile.ca to help you with this. Thanks
  17. On the T2125 enter the amount Fees for Services (T4A Box 048) - instead of Other Income (T4A Box 028). Make Sure on the T4A you have entered this amount under Box 28 (other income) on the drop down menu and also enter the same amount in Box 48 (fees for services)
  18. I received a notice of assessment and am amending a 2020 return. I am getting the message Electronic Filing Errors. A return was generated. However, the errors below prevent the transmission of your declaration. then it says...you cannot currently Netfile the federal return. Please review the following reasons, and make corrections when possible . If an * appears at the end of the explanation below, it denotes a Netfile Exclusion. I have not clicked on Netfile.. -The tax return you are filing is an amended return* It then says. MaxBack notes and analysis -this fed
  19. THIS IS HARD TO EXPLAIN, BUT I WILL TRY. WHEN I DOWNLOAD 2015 AND 2016, I DO THE TAX RETURNS AND THEN SAVE THEM. 2015 SAVE, 2016 CARRYFORWARD, SAVE. THEN WHE I GO TO OPEN 2015 IT HAS BECOME A 2016 AX RETURN EVEN THOUGH I OPENED 2015. AS LONG AS I HAVE 2015 AND 2016 UFILE SOFTWARE ON MY COMPUTER AT THE SAME TIME, 2016 WILL OVERWRITE 2015. THIS IS 3 YEARS IN A ROW. ALL OTHER TAX YEARS ARE FINE
  20. hey LLee7878, I was just going through your post and came to about the about the query, my suggestion would be that I think there would be no problem while re installing it but for some safety reasons u should keep the backup at first and check once after installing. If everything is fine then its ok. Hope there will be no problem. much obliged.
  21. Hi @Confused in BC, we suggest you to contact our support team at support@ufile.ca to help you with this. Thanks
  22. Hi @Ahmed21, we suggest you to contact the CRA for the options available depending on your situation. Thanks
  23. A CRA volunteer did my 2021 return. All I got was a 1 page summary. I need to see what she filed becase there are mistakes. She said she has nothing to show me because by law she returned everything she has on me.. She left the social agency and no one can find her to ask questions. Can Ufile show me what was filed or where do I go.?
  24. We are common law spouses and file our taxes jointly. We work for the same company and one of us pays the Pacific Blue Cross premiums. Why does line 33099 Medical expenses show up as $928.00 medical expenses when we did not claim any medical expenses? Thank you
  25. My son was recently found eligible for disability tax credit by the CRA. They automatically reassessed my wife tax returns for past years and they transferred the disability tax credit to my wife as the primary care giver on lines 31800 and 58480 but my wife was not working during this time so she had no income tax over those years. Would it be possible to share those tax credit between me and my wife? or can I request from the CRA to transfer those credit to my account to get my tax returns reassessed?
  26. Hi @Sanja, In UFile T2, you could request a web access code in the tab by clicking on the "Federal Efile" option. Before you can have the button GET WAC, please complete the section Mailing address of the corporation.
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