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Showing content with the highest reputation since 10/30/2015 in Posts

  1. It's great and easy to use. I finished my tax return with SimpleTax but didn't submit yet. I already paid for Ufile, so I'm waiting for the fix. Maybe next year I'll just use SimpleTax because it works really well .
    2 points
  2. Hello Goozman. Look at your last NOA for the RRSP area. You will see an Eligible RRSP amount as well as an Unused amount. The Available amount is the difference between those two. If you can access your file online at CRA you will be able to trace back over the years your RRSP contributions and deductions. Reconcile that report with your tax returns to determine what year the Unused amount started. The software will claim your current year contributions plus the unused amount and will deduct an amount up to your current eligible amount. Make sure you have entered the Unused amount to your data
    2 points
  3. Thank you very much Nawal. You had been most helpful.
    1 point
  4. After getting in touch with the CRA (waited ~3 hours on the phone), they confirmed that I would not be eligible to claim this expense. Hope this can also help someone else...
    1 point
  5. gakielly

    Netfile Rejected

    When I filed my own taxes via netfile it was successful, but when I tried to file my wife's it was rejected. I went back and reviewed it and I think I might have skipped a box. Afterwards, I tried to do Ufile's ReFile but it wouldn't let me and kept saying under warnings "You have not completed all of the required electronic submissions. Please refer to the Filing Status to determine which submission(s) remain outstanding." It still says 'rejected' by her file and now says that I have been locked out (even though I can still log in to both Ufile and my CRA account). And on my CRA account,
    1 point
  6. Hi @Torment, you have to click on the "Interview setup" to see the different groups
    1 point
  7. TheTaxSmith

    GST/HST credit

    Hi UfileUser13. Ok all good, nothing for you to enter as they are all rebates and not taxable. If the calculation/notice does not show up for 2020 it means you are most likely not eligible due to the income threshold. Maybe you also had children that became 18 also, so they get it instead of you. Trust that helps.
    1 point
  8. Nawal

    Box 201 of RL1 with T4A

    Hi @Jennyb, please see the screenshot for box 201
    1 point
  9. I used the Calculator in CRA website to estimate my home office expenses, and was advised to enter the recommended amount in line 12 of the T777S form and line 5 on the T777S form, which will also go on line 22900 Question: I can not find any of these lines a in ufile online filing "home office expense" interview session? Should we expect an update on this? Other online tax softwares provides this lines as stated. See the summary of the calculator Print and keep this record using the print preview button below. You will need the amounts below when filling out the T777S fo
    1 point
  10. Hi @jfchavez, yes Ufile support amended returns. If you tax return was successfully submitted, please go to your 2019 tax return in Ufile and select the "NetFile" tab. Click on "Federal submission" section. On the bottom of the page, click "Re-FILE". NOTE: A new page "CRA ReFile" will appear in the left menu of the "Interview" tab. -Select the section from the Left-side menu, then click "Federal ReFILE Mode". Make the modification that you want. -Click "Review" tab, then click "NETFILE" tab. -Tick the box "I agree with the ReFILE Terms and Conditions and Private Notice".
    1 point
  11. Take a look at this. Scroll down to the professional course area. https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-return/completing-a-tax-return/deductions-credits-expenses/line-32300-your-tuition-education-textbook-amounts/eligible-tuition-fees.html
    1 point
  12. Nawal

    Box 57, 58, 59 and 60

    Hi @Kc06, you can find those boxes under "Other informations" on the T4 as shown here:
    1 point
  13. aka2021

    Password Reset

    Edited: problem solved
    1 point
  14. Hello rosita. I suspect that the property tax assessment will be lower than the market value. Using that value will increase a capital gain later on and you will overpay taxes. You can easily get an appraisal that will give you a value for 2017 and use that as the Proceeds. Contact an appraisal company or real estate firm.
    1 point
  15. I'm using the detailed method for home office expenses and it's not calculating correctly. When I use the manual form from CRA my amount for line 22900 comes out around $1000. When I plunk the numbers into the appropriate uFile pages the amount it's calculating for line 22900 is showing more than $16,000. This is impossible. I tried the free version of TurboTax just to compare and it calculates correctly - comes out the same as the manual CRA form. I've logged a support ticket with UFile but have heard nothing back. BEWARE if you are using the detailed method for home office expenses as
    1 point
  16. @VMMF That's absolutely my point, calculation are not aligned with what you get from CRA calculator. I wish someone at @ufile is listening.
    1 point
  17. Attached is the right form for my situation (WTH) - The issue remains that there's no option to complete information obtained from CRA calculator "like" go on line 12 - and filling the fields provided in u.file does not return accurate information.
    1 point
  18. @SchyzI am having the same issue as I am filling out the detailed form based on the calculation I did on the CRA form. Did you figure this out?
    1 point
  19. Nawal

    Password Reset

    Hi @BB63, @MarcD, a reset has been sent to you. Thanks
    1 point
  20. Nawal

    T777S

    Hi @Amiga, Fill out the form "T777S - Employment expenses for Working at Home Due to COVID-19" and then it will populate the line 22900 on your Tax return (step 4)
    1 point
  21. Yeah, I tried it yesterday since Ufile didn't deliver as promised and it was super easy. A lot more modern interface too, and easier to access tooltips. And it pulled the info from CRA, no problem. I might just stick with it.
    1 point
  22. Feb 24 @ 4pm, I launched UFile, got an update to v24.11, tried CRA and it worked. Windows 10, usually use Chrome (w/ Duck Duck Go) but I think CRA forced IE, no problem. There's another thread about this, apparently it's CRA that forces IE. BTW I did the auto-submit and got the automated email back, all stuff about NL, but the 2nd time I hit reply and someone later answered to say "we're working on it".
    1 point
  23. Hello, Version 24.11 of UFile Online is now available. Please try again. Thank you,
    1 point
  24. 1. Give it time because they are selling a product which does not work 2. you can still manually do everything the entire program does so it is unneeded 3. some people pay ahead of time in compliance with the deluge of emails from Ufile which fail to mention you have zero recourse for their faulty software
    1 point
  25. It seems that the error still has not been fixed.
    1 point
  26. But is the autofill successful? In my case UFile starts Chrome, my default browser, I log into CRA account successfully, but autofill fails and UFile gives me an error message and suggests generic help. I tried numerous times and made sure that there are documents within my account at CRA (T4, T5, etc)
    1 point
  27. I have the same problem and the same question. When I use auto-fill, it starts IE, and everything looks good from the CRA website (login successful, etc.), but I get an error back in uFile after IE is done. [I have checked several times to make sure that uFile is up-to-date - and it is every time.] And yes - why is uFile forcing IE anyway? We've moved on from that browser years ago.
    1 point
  28. TheTaxSmith

    Capital Loss in 2020

    Hi MP18. You are effectively asking CRA to reassess year 2017 and send you a refund. It will not affect your 2020 return. You need to enter the lower of the the amount of loss incurred for 2020 and your 2017 gains on that schedule for carryback. So if the 2017 gains were more than the 2020 loss then you enter the full 2020 loss for 2017. If however your 2020 loss is greater than your 2017 gains then you enter the actual 2017 gains you claimed in 2017 in the schedule and any balance you will enter in 2018 and so on. You can only claim the lower of the 2020 loss or the actual 2017 gains,
    1 point
  29. Hi A Miranda, In the Interview Setup, click on Foreign income. In the Foreign income section of UFile, there are routines there for the different types of foreign income reporting. NOTE: 1042-S is used to report US withholding tax, UFile does not have the US 1042-S form as such. And UFile does not support it. You still use UFile you just have to find a place to report this US withholding tax paid. Each one of the respective places for foreign income has a place where you can report US withholding taxes. For example, foreign pension income : "Amount of foreign tax paid". This en
    1 point
  30. Hello annie001. Yes that is correct.
    1 point
  31. I too have paid for and downloaded the UFile 2020 program. Like most others, the exe file will not install on my Win 10 machine. I have sent numerous emails and had numerous phone conversations, even suggesting they refund my money if they can't fix it, and all I get is automated replies telling me to do what I have already done. This company has no right to be in business if this is the best they can do
    1 point
  32. I should have mentioned that the data entry for the building disposition for "Proceeds" should be only the building portion of the disposition price. Lets say 80% of the $500,000, so enter $400,000. Then for "ACB of the disposition" enter $240,000. That will give you the gain for the building. Now for the land portion you will need to scroll down the list in the CCA area for the income/rental statement and add a category for the land. Once that schedule is in place (if not already done) complete it for the land disposition portion and the land ACB portion, and ask to calculate the gain as
    1 point
  33. Hello EugeneG and Paramjit. Go to the Interview Setup. From there look over on the right side for "Employment and other benefits". Check the box next to "Employment expenses". From there you will be able to select the schedules you are looking for. Make sure your software has been updated if you are not using the Online version.
    1 point
  34. AQn

    Password Reset

    Same issue. I tried to reset my Password by using the link UFile sent me. But I can’t recall some questions like the receipt number of payment, etc. Hope Nawal can help me! I’ve been one of the loyalest customers of UFile.
    1 point
  35. PatI

    Password Reset

    Same here for password reset problems. Have been a 10 year plus happy client until this year. I tried to log in to take advantage of the 30 % for 2020 tax year. My password would not work and was not able to reset. Followed instructions and sent email for assistance. Waited over week for answer which gave several options, but did not address the password reset required to open account. Phone lines are busy and they do not provide a toll free number. You would expect a email advising of changes to account. Hum maybe another company going forward.
    1 point
  36. skang

    Password Reset

    Hi, I have sent 3 request online over the last month to have my password because i can't log in anymore. I have called in and no answer for over 30 minutes. How do i get my password reset?
    1 point
  37. Yes. Same problem here but removing adobe flash didn't help HELP
    1 point
  38. Similarly, I've downloaded, deleted, and redownloaded Ufile2020.exe various times over the past month and tried to install on my desktop or my tablet (both running current Windows 10). Will not open or "Run as Administrator." A User since 2004, no prior issues in installations. Note: Dropdown under Ufile.exe "Properties" indicates, under "General" tab and "Description" heading..."Contact: Your Local Administrator". Download size is 72.3mb So,... how might I go about making this a viable and operational Ufile2020.exe? Also, I've sent 3 emails to customer service regarding this and rec
    1 point
  39. Yes, I update my copy of UFile 2020 today (Jan 13, 2021).
    1 point
  40. Re link given by dogstar38492-----tried the link--exact same problem. The problem that I cannot understand is why it works on my laptop. I copied the download.exe file from my laptop to a USB stick and tried that on my desktop---same result! This problem drives me crazy!😱
    1 point
  41. I am having the identical problem! Clarke
    1 point
  42. Hi dogstar38492, The subsections T777S regarding the deduction for home expenses will be available in the new version of UFile 2020 from February 2021. They will appear in the section "Employment expenses"
    1 point
  43. Enter course and exam fees as tuition fees. The membership fees might be eligible as professional fees, union dues not on a T-slip. Textbook costs are not deductible.
    1 point
  44. I have downloaded Ufile 2017 (12) and have completed a return. When I click on Review it works fine but when I click on Tax Return the pages are blank. Everything is listed down the left side of the window but the actual return pages are all blank. I have tried all of support suggestions e.g.. (uninstall/reinstall) but nothing is working. I have used Ufile for a number of years and never had any problems. I also have Ufile 2015 and 2016 installed on my computer and they work fine. Is anyone else having this problem? Can somebody please help? Thank you
    1 point
  45. FAndrei

    I have a T4 but no RL-1

    Thank you Cristina! Your help is much appreciated. Btw, my wife's name is also Cristina Have a nice day!
    1 point
  46. Hi Kushwood, Is the house your principal residence or you get revenue from it? For more information regarding rental income, please consult the CRA website at the following link: http://www.cra-arc.gc.ca/tx/ndvdls/tpcs/ncm-tx/rtrn/cmpltng/rprtng-ncm/lns101-170/126/menu-eng.html http://www.cra-arc.gc.ca/E/pub/tg/t4036/
    1 point
  47. Mark

    Unused Capital Losses

    Thanks a lot Gaetan. I knew it was there somewhere but I could not find it by myself. Mark
    1 point
  48. Bretonix

    T4A Box 119 and 135

    All you need to do is to enter the data pertaining to Boxes 119 and 135 in the T4A page. UFile will then take care of the calculations and report: - Box 119 on line 104 - Box 135 as part of the medical expenses of your parents
    1 point
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