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Showing content with the highest reputation since 04/22/2020 in Posts

  1. It's great and easy to use. I finished my tax return with SimpleTax but didn't submit yet. I already paid for Ufile, so I'm waiting for the fix. Maybe next year I'll just use SimpleTax because it works really well .
    2 points
  2. Hello Goozman. Look at your last NOA for the RRSP area. You will see an Eligible RRSP amount as well as an Unused amount. The Available amount is the difference between those two. If you can access your file online at CRA you will be able to trace back over the years your RRSP contributions and deductions. Reconcile that report with your tax returns to determine what year the Unused amount started. The software will claim your current year contributions plus the unused amount and will deduct an amount up to your current eligible amount. Make sure you have entered the Unused amount to your data
    2 points
  3. Hi @Peter Tinkess, we suggest you to contact our support team at support@ufile.ca to help you.
    1 point
  4. Martine5

    Password Reset

    Hi! I had the same issue and I can help you guys!! I was typing my correct login & password and it wouldn't work! I wrote a msg for support and got an email but none of their links or options seem to be for a password reset.. but if u notice at the end of the email after all the options it says "1. REPLY to this email to receive an email response to your query from a member of our support team". You have to reply to the email with "password reset" don't type anything else cause the support is a Bot.. after replying that.. a few hours after I got a Password Reset link! 😁 Hope this help
    1 point
  5. Damani

    Password Reset

    In frustrating tech/customer service issues like this, I think it is important for users to log back in and report when a resolution has been found. 1) I tagged Nawal in my original complaint (as above). 2) Then received an email from him (email title has cpo - Request#) to answer a few identity verification questions. 3) Another email was sent letting me know that a second email with reset link would be sent. 4) That email was received and I was finally able to reset my password and log in. The bottom line is that it is possible for them to fix the UFile Password Reset issue.
    1 point
  6. After getting in touch with the CRA (waited ~3 hours on the phone), they confirmed that I would not be eligible to claim this expense. Hope this can also help someone else...
    1 point
  7. If nothing works, contact the technical people and explain how expiring credits are not being applied first. There may be a quick fix.
    1 point
  8. gakielly

    Netfile Rejected

    When I filed my own taxes via netfile it was successful, but when I tried to file my wife's it was rejected. I went back and reviewed it and I think I might have skipped a box. Afterwards, I tried to do Ufile's ReFile but it wouldn't let me and kept saying under warnings "You have not completed all of the required electronic submissions. Please refer to the Filing Status to determine which submission(s) remain outstanding." It still says 'rejected' by her file and now says that I have been locked out (even though I can still log in to both Ufile and my CRA account). And on my CRA account,
    1 point
  9. Hi @Ryan1970, it is normal. If your parents are living with you, without necessarily being your dependents from a financial standpoint, you will have to account for their situation during tax season. First, you must create a file for your parents so that they can file their returns separately and transmit them to the competent authorities. If there are any remaining credits that each spouse is not able to claim for themselves, and they allow you to claim them, as well as the credit for caregivers, please proceed as follows: 1. Under the "Interview", tab on line "Family head" or
    1 point
  10. Dovvski

    Password Reset

    Can't log in, can't reset passwords, not receiving emails...looks like this has been going on for some time...has ANYONE been able to log in?
    1 point
  11. Anne LeBlanc

    Medical expenses

    Woohoo, thank you UFile support who made me realize I had entered an incorrect date (31/12/2000) for medical expenses that's why the amount of medical expenses was not populating in the tax returns. Amen!
    1 point
  12. Hi @Torment, you have to click on the "Interview setup" to see the different groups
    1 point
  13. Hi @BJL, The first box is to give you the rates corresponding to each month so that you can enter the rate that corresponds to the period of your donation in the next box. See the screenshot for example
    1 point
  14. I should also say that I used autofill extensively last year as a tax volunteer and it was extremely useful, in particular during COVID times. Many of our clients don't have good tax records, and we can't sit with them (so we can't phone the CRA - which with current wait times would be a joke - to get T slip information relayed to us verbally). If we have autofill we can get the forms done. If we don't I don't see how we are going to get it done, for these clients.
    1 point
  15. Nawal

    Box 201 of RL1 with T4A

    Hi @Jennyb, please see the screenshot for box 201
    1 point
  16. Nawal

    T4A box 028

    Hi @Jennyb, box 028 of the T4A slip allows you to enter any other amount which may be declared elsewhere on a T4A slip or any other. However, payment for services must be reported under Box 048 of the T4A. You have received a T4A with the amount shown in box 028; we suggest you contact the issuer of the slip for a verification in that regard. To enter this amount, please follow the steps below: 1. In the "Left-side menu on the Interview tab", select the "Interview setup". 2. On the screen to your right, go to the "Pension" group and check "Pension income, other income
    1 point
  17. I used the Calculator in CRA website to estimate my home office expenses, and was advised to enter the recommended amount in line 12 of the T777S form and line 5 on the T777S form, which will also go on line 22900 Question: I can not find any of these lines a in ufile online filing "home office expense" interview session? Should we expect an update on this? Other online tax softwares provides this lines as stated. See the summary of the calculator Print and keep this record using the print preview button below. You will need the amounts below when filling out the T777S fo
    1 point
  18. Hi Miranda. As you received dividends that were reinvested you need to claim those dividends as foreign investment dividend income. You should use the rate of exchange applicable to the date you received them as well as for the tax withheld. Now you also need to keep track of the amount reinvested to be able to add it to the cost of the shares you own/purchased. That is for the future when you dispose of them.
    1 point
  19. Hi @jfchavez, yes Ufile support amended returns. If you tax return was successfully submitted, please go to your 2019 tax return in Ufile and select the "NetFile" tab. Click on "Federal submission" section. On the bottom of the page, click "Re-FILE". NOTE: A new page "CRA ReFile" will appear in the left menu of the "Interview" tab. -Select the section from the Left-side menu, then click "Federal ReFILE Mode". Make the modification that you want. -Click "Review" tab, then click "NETFILE" tab. -Tick the box "I agree with the ReFILE Terms and Conditions and Private Notice".
    1 point
  20. Usually the deductions you can claim are summarized on the T4 slip. If you have deductions for an RRSP however you need to get a separate RRSP contribution receipt from the plan holder. Some medical deductions might not appear on the T4 but in most cases they will show up in Box 85. Life insurance deductions are not deductible. Look at your year end pay stub and compare it with your T4.
    1 point
  21. Hi @Smitty 68, it happens when you try to submit a tax return that was successfully submitted. If you have the CRA's confirmation number then it is accepted.
    1 point
  22. Take a look at this. Scroll down to the professional course area. https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-return/completing-a-tax-return/deductions-credits-expenses/line-32300-your-tuition-education-textbook-amounts/eligible-tuition-fees.html
    1 point
  23. Nawal

    Box 57, 58, 59 and 60

    Hi @Kc06, you can find those boxes under "Other informations" on the T4 as shown here:
    1 point
  24. MAD

    Password Reset

    Thanks aka2021. I just went to the website directly and did password reset request and promptly got a link via email. Clicked on link and it took me to website and changed my password. Seems it worked. I wouldn’t wait for them to respond to past requests, but suggest others start the change password process at the site and hopefully get a quick reset link like I just did.
    1 point
  25. Hello rosita. I suspect that the property tax assessment will be lower than the market value. Using that value will increase a capital gain later on and you will overpay taxes. You can easily get an appraisal that will give you a value for 2017 and use that as the Proceeds. Contact an appraisal company or real estate firm.
    1 point
  26. Hi Luis Estrada. Usually completion of the data areas on the Federal T777S would populate the Quebec TP-59.S-V form. After completing the Ufile data area for the T777S switch over to view your return and the Quebec form should show up. Scroll down the list on the left when viewing the return and locate the form you are looking for.
    1 point
  27. I'm in Quebec and I cannot find anywhere to add Employment Expenses and Employment and Other Benefits to select yes to the Working from Home Due to Covid 19. A search of the help files turns up nothing.
    1 point
  28. I'm using the detailed method for home office expenses and it's not calculating correctly. When I use the manual form from CRA my amount for line 22900 comes out around $1000. When I plunk the numbers into the appropriate uFile pages the amount it's calculating for line 22900 is showing more than $16,000. This is impossible. I tried the free version of TurboTax just to compare and it calculates correctly - comes out the same as the manual CRA form. I've logged a support ticket with UFile but have heard nothing back. BEWARE if you are using the detailed method for home office expenses as
    1 point
  29. Attached is the right form for my situation (WTH) - The issue remains that there's no option to complete information obtained from CRA calculator "like" go on line 12 - and filling the fields provided in u.file does not return accurate information.
    1 point
  30. Nawal

    Password Reset

    Hi @BB63, @MarcD, a reset has been sent to you. Thanks
    1 point
  31. It seems that the error still has not been fixed.
    1 point
  32. Same issue. CRA auto-fill does not work. Getting the following error: "Not a valid unsigned short". Doesn't matter if using IE, Firefox or Chrome.
    1 point
  33. But is the autofill successful? In my case UFile starts Chrome, my default browser, I log into CRA account successfully, but autofill fails and UFile gives me an error message and suggests generic help. I tried numerous times and made sure that there are documents within my account at CRA (T4, T5, etc)
    1 point
  34. Greetings, I'm resurrecting an old thread from three years ago that still hasn't been addressed. What's the best way to transition dependants who have left home? Is there a carry-forward summary sheet I can use when I have to manually create a new return using all of my son's previous tax information? An option to create a new independent return when removing a dependant would be sweet and is actually expected from even semi-sophisticated software. I can't believe this was asked for three years ago and there's nary a hint of this functionality in your software. It's almost as if UFile ass
    1 point
  35. TheTaxSmith

    Capital Loss in 2020

    Hi MP18. You are effectively asking CRA to reassess year 2017 and send you a refund. It will not affect your 2020 return. You need to enter the lower of the the amount of loss incurred for 2020 and your 2017 gains on that schedule for carryback. So if the 2017 gains were more than the 2020 loss then you enter the full 2020 loss for 2017. If however your 2020 loss is greater than your 2017 gains then you enter the actual 2017 gains you claimed in 2017 in the schedule and any balance you will enter in 2018 and so on. You can only claim the lower of the 2020 loss or the actual 2017 gains,
    1 point
  36. Hi A Miranda. Nawal posted the following (reposted in Italics here) to another question on the forum "To report your foreign income or foreign property, please follow the steps below: 1- In the "Left side menu on the Interview tab", please select "Interview setup". 2- On the right-hand side of the screen, go to the "Investment income and expenses" group, and check the box "Foreign capital gains" 3-To convert your foreign currency, enter the "Exchange rate to apply" to convert to Canadian dollars. Then enter the amounts in your foreign currency. The program will automatically
    1 point
  37. Thanks to Nawal for this post (answer), seems a lot of people are asking the same question. Thanks again Nawal
    1 point
  38. I should have mentioned that the data entry for the building disposition for "Proceeds" should be only the building portion of the disposition price. Lets say 80% of the $500,000, so enter $400,000. Then for "ACB of the disposition" enter $240,000. That will give you the gain for the building. Now for the land portion you will need to scroll down the list in the CCA area for the income/rental statement and add a category for the land. Once that schedule is in place (if not already done) complete it for the land disposition portion and the land ACB portion, and ask to calculate the gain as
    1 point
  39. Hello EugeneG and Paramjit. Go to the Interview Setup. From there look over on the right side for "Employment and other benefits". Check the box next to "Employment expenses". From there you will be able to select the schedules you are looking for. Make sure your software has been updated if you are not using the Online version.
    1 point
  40. Nawal

    Download links

    Hi @Robertp3361, here is the updated link for Ufile 2018 : https://d36v5w8x42ah5y.cloudfront.net/ufile/UF2018GCM4FVJ2AWHVN238RN2ZLU6/ufile2018.exe .
    1 point
  41. Yes. Same problem here but removing adobe flash didn't help HELP
    1 point
  42. Yes, I update my copy of UFile 2020 today (Jan 13, 2021).
    1 point
  43. Thankyou very much Nawal that is what I was looking for. I also found this new item: after selecting Employment expenses; I selected: T777 Eligible employment expenses for an employee earning a salary . There is a new line entry: Have you teleworked due the Covid-19 crisis. By selecting Yes, a new line should open to ask for more information. I guess a new UFile update will include this new information.
    1 point
  44. I'm having the same problem on my Dell desktop running the most up-to-date version of Win 10 Home 64-bit. I'm using the latest version of Firefox. I've got an open Request# with UFile but they haven't been able to fix this problem.
    1 point
  45. Hi Marris, To do so, please follow the steps below: 1. On the "Left side menu on the Interview tab", select "Interview setup". 2. On the right-hand of the screen, go to the "Employment and other benefits" group, check the box for "Employment expenses" and click "Next" at the bottom of the page. 3. Return to the "Left side menu on the Interview tab", select the "Employment expenses" and click on the plus "+" icon to the right of the appropriate line 4. On the "Employment expenses" page, enter the relevant information such as expenses related to your job and any benefits tha
    1 point
  46. Hi dogstar38492, The subsections T777S regarding the deduction for home expenses will be available in the new version of UFile 2020 from February 2021. They will appear in the section "Employment expenses"
    1 point
  47. Enter course and exam fees as tuition fees. The membership fees might be eligible as professional fees, union dues not on a T-slip. Textbook costs are not deductible.
    1 point
  48. Hi techgeek22, To carry over these losses using the 2019 program, please follow these steps: 1-On the "Left side menu on the Interview tab", select "Interview setup". 2-On the page appearing on the right, go to the group "Carryforward amounts and prior year information", check the box "Losses of prior years, carrybacks". Click "Next" at the bottom of the page. 3- Return to the "Left side menu on the Interview tab" and select "Losses of prior years and carrybacks". 4-On the screen generated on your right, go to the "Losses of other years" group and choose the line "Net capit
    1 point
  49. I have a grown child that is now independant - I would like to create return that reflects this but does not loose past data. Did check last year and saw the thread requesting this. This cannot have been ignored by Ufile can it? It is an important issue for me.
    1 point
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