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Showing content with the highest reputation since 10/30/2015 in all areas

  1. It's great and easy to use. I finished my tax return with SimpleTax but didn't submit yet. I already paid for Ufile, so I'm waiting for the fix. Maybe next year I'll just use SimpleTax because it works really well .
    2 points
  2. Hello Goozman. Look at your last NOA for the RRSP area. You will see an Eligible RRSP amount as well as an Unused amount. The Available amount is the difference between those two. If you can access your file online at CRA you will be able to trace back over the years your RRSP contributions and deductions. Reconcile that report with your tax returns to determine what year the Unused amount started. The software will claim your current year contributions plus the unused amount and will deduct an amount up to your current eligible amount. Make sure you have entered the Unused amount to your data
    2 points
  3. So every time I try to auto-fill, it goes to internet explorer which for some reason doesn't work. my computer is up to date and no updates pending. If I use the same site using any other browser, it works fine. I'm getting frustrated and about to call them to refund me my purchase. Who still uses an old outdated browser anymore? Is there a way to fix this?
    1 point
  4. Hi Luis Estrada. Usually completion of the data areas on the Federal T777S would populate the Quebec TP-59.S-V form. After completing the Ufile data area for the T777S switch over to view your return and the Quebec form should show up. Scroll down the list on the left when viewing the return and locate the form you are looking for.
    1 point
  5. I'm in Quebec and I cannot find anywhere to add Employment Expenses and Employment and Other Benefits to select yes to the Working from Home Due to Covid 19. A search of the help files turns up nothing.
    1 point
  6. To me UFile " (%) of home being used for personal purposes" is the opposite to CRA "% of your home used as a work space and for employment purposes". If I use a dedicated room of my house to work and that room represents 10% of the total space of the house. I put 90% on Ufile. However I'm still not getting the exact amount that I see on CRA calculator, but I'm much closer
    1 point
  7. I'm using the detailed method for home office expenses and it's not calculating correctly. When I use the manual form from CRA my amount for line 22900 comes out around $1000. When I plunk the numbers into the appropriate uFile pages the amount it's calculating for line 22900 is showing more than $16,000. This is impossible. I tried the free version of TurboTax just to compare and it calculates correctly - comes out the same as the manual CRA form. I've logged a support ticket with UFile but have heard nothing back. BEWARE if you are using the detailed method for home office expenses as
    1 point
  8. I’m a bit confused . I went online and used the calculator for home expenses . I want to fill out the actual T777s form ( with line numbers) . the interview part has different questions and no line numbers . any help is appreciated .
    1 point
  9. @office-sun on this other thread people are also complaining about the same problem with no solution yet. It seems like they considered that everybody would chose the simplified method Any solution @TheTaxSmith?
    1 point
  10. @SchyzI am having the same issue as I am filling out the detailed form based on the calculation I did on the CRA form. Did you figure this out?
    1 point
  11. Nawal

    Password Reset

    Hi @BB63, @MarcD, a reset has been sent to you. Thanks
    1 point
  12. Yeah, I tried it yesterday since Ufile didn't deliver as promised and it was super easy. A lot more modern interface too, and easier to access tooltips. And it pulled the info from CRA, no problem. I might just stick with it.
    1 point
  13. Same problem. UFile starts IE even though Chrome is my default. I try to switch to Edge under the Settings gear in IE but still get the Oops Error. I double checked default apps and Chrome definitely set as default. Also checked the registry and there is no setting for browser for UFile. As well I checked the UFile config files and they don't have a browser setting. All settings seem to be coded into the UFile exe so this seems like a bug. My only thought is that my previous installations of UFile have set the browser as Internet Explorer and it carries into the latest installation.
    1 point
  14. Just tried again to download my CRA data, after failing all day yesterday. "Not a valid unsigned short." error still occuring. I hate to say it, but I am going to search for an alternative to ufile and ask for my money back. This is truly unacceptable.
    1 point
  15. I have same problem and I called CRA rerarding this problem. They said wait until 22nd of Feb. then try, but still nothing worked so far. I think this is UFile problem. Downloading my info from CRA failed.. Error message poped up
    1 point
  16. Same issue. CRA auto-fill does not work. Getting the following error: "Not a valid unsigned short". Doesn't matter if using IE, Firefox or Chrome.
    1 point
  17. But is the autofill successful? In my case UFile starts Chrome, my default browser, I log into CRA account successfully, but autofill fails and UFile gives me an error message and suggests generic help. I tried numerous times and made sure that there are documents within my account at CRA (T4, T5, etc)
    1 point
  18. I have the same problem and the same question. When I use auto-fill, it starts IE, and everything looks good from the CRA website (login successful, etc.), but I get an error back in uFile after IE is done. [I have checked several times to make sure that uFile is up-to-date - and it is every time.] And yes - why is uFile forcing IE anyway? We've moved on from that browser years ago.
    1 point
  19. Same problem here! UFILE - this is not the time for bugs. You have all year for testing!
    1 point
  20. TheTaxSmith

    Capital Loss in 2020

    Hi MP18. You are effectively asking CRA to reassess year 2017 and send you a refund. It will not affect your 2020 return. You need to enter the lower of the the amount of loss incurred for 2020 and your 2017 gains on that schedule for carryback. So if the 2017 gains were more than the 2020 loss then you enter the full 2020 loss for 2017. If however your 2020 loss is greater than your 2017 gains then you enter the actual 2017 gains you claimed in 2017 in the schedule and any balance you will enter in 2018 and so on. You can only claim the lower of the 2020 loss or the actual 2017 gains,
    1 point
  21. Greetings, I'm resurrecting an old thread from three years ago that still hasn't been addressed. What's the best way to transition dependants who have left home? Is there a carry-forward summary sheet I can use when I have to manually create a new return using all of my son's previous tax information? An option to create a new independent return when removing a dependant would be sweet and is actually expected from even semi-sophisticated software. I can't believe this was asked for three years ago and there's nary a hint of this functionality in your software. It's almost as if UFile ass
    1 point
  22. I too have paid for and downloaded the UFile 2020 program. Like most others, the exe file will not install on my Win 10 machine. I have sent numerous emails and had numerous phone conversations, even suggesting they refund my money if they can't fix it, and all I get is automated replies telling me to do what I have already done. This company has no right to be in business if this is the best they can do
    1 point
  23. Hi pare_john. In the Interview section look for "Pension and Retirement Income" and select for the "T4A - Pension, retirement, annuity, and other income", Once you add that T4A move over to the right screen and scroll down the slip. Look for "Other information" and using the drop down selection look for (200) Program to retain essential workers (Box O code O-5).
    1 point
  24. Kat

    Password Reset

    Apparently my old password works for this forum but not to get me into my tax files???? I'm so confused.
    1 point
  25. AQn

    Password Reset

    Same issue. I tried to reset my Password by using the link UFile sent me. But I can’t recall some questions like the receipt number of payment, etc. Hope Nawal can help me! I’ve been one of the loyalest customers of UFile.
    1 point
  26. Bing

    Password Reset

    This is a good policy, BUT If I can not get the reset password link , How can I reset my password?? I have been use Ufile for 10 years, but this year I can not login. very sad thing!!
    1 point
  27. Jason M

    Password Reset

    Having same issue not being able to log in. Used same password - doesn't work. Tried resetting password but it asks me for a phrase which I don't recall ever doing this. Filled out the reset password form with correct info but no luck. Received two automated emails with links but no still no way to reset password. Update: Received reset password email and now can log in. Thank you uFile!
    1 point
  28. JJJ123

    Password Reset

    Same problem. Finally recieved an email back from a password reset request and it was basically an automated reply showing links to the help topics. Step one: log in to your account . . . Maybe I will have better luck here. Some seem to get the password reset they are looking for.
    1 point
  29. ToddM

    Password Reset

    Yes, i have the same problem. I am currently on hold for Telephone support. On hold for 4 hours. I have been using uFile for 10 years and have never seen anything like this. Have they been hacked or something?
    1 point
  30. PatI

    Password Reset

    Same here for password reset problems. Have been a 10 year plus happy client until this year. I tried to log in to take advantage of the 30 % for 2020 tax year. My password would not work and was not able to reset. Followed instructions and sent email for assistance. Waited over week for answer which gave several options, but did not address the password reset required to open account. Phone lines are busy and they do not provide a toll free number. You would expect a email advising of changes to account. Hum maybe another company going forward.
    1 point
  31. skang

    Password Reset

    Hi, I have sent 3 request online over the last month to have my password because i can't log in anymore. I have called in and no answer for over 30 minutes. How do i get my password reset?
    1 point
  32. Yes. Same problem here but removing adobe flash didn't help HELP
    1 point
  33. Thankyou very much Nawal that is what I was looking for. I also found this new item: after selecting Employment expenses; I selected: T777 Eligible employment expenses for an employee earning a salary . There is a new line entry: Have you teleworked due the Covid-19 crisis. By selecting Yes, a new line should open to ask for more information. I guess a new UFile update will include this new information.
    1 point
  34. I'm having the same problem on my Dell desktop running the most up-to-date version of Win 10 Home 64-bit. I'm using the latest version of Firefox. I've got an open Request# with UFile but they haven't been able to fix this problem.
    1 point
  35. I am having the identical problem! Clarke
    1 point
  36. Hi Marris, To do so, please follow the steps below: 1. On the "Left side menu on the Interview tab", select "Interview setup". 2. On the right-hand of the screen, go to the "Employment and other benefits" group, check the box for "Employment expenses" and click "Next" at the bottom of the page. 3. Return to the "Left side menu on the Interview tab", select the "Employment expenses" and click on the plus "+" icon to the right of the appropriate line 4. On the "Employment expenses" page, enter the relevant information such as expenses related to your job and any benefits tha
    1 point
  37. Enter course and exam fees as tuition fees. The membership fees might be eligible as professional fees, union dues not on a T-slip. Textbook costs are not deductible.
    1 point
  38. Hi MrRico, no, you have to paper file the first tax return in Canada.
    1 point
  39. I have downloaded Ufile 2017 (12) and have completed a return. When I click on Review it works fine but when I click on Tax Return the pages are blank. Everything is listed down the left side of the window but the actual return pages are all blank. I have tried all of support suggestions e.g.. (uninstall/reinstall) but nothing is working. I have used Ufile for a number of years and never had any problems. I also have Ufile 2015 and 2016 installed on my computer and they work fine. Is anyone else having this problem? Can somebody please help? Thank you
    1 point
  40. Hello Flatlander, Rental income - CCA capital additions To enter your capital additions, follow the steps below: Please note that the land is not depreciable property. Therefore when you acquire rental property, only include the cost of the building. Your rental property may belong to class 1, 3, 6, 31 or 32, depending on what the building is made of and the date you acquire it, please visit the link provided at the end of this document. 1- In the "Left side menu on the Interview tab", select the item "Rental income" and choose the subsection "CCA". 2. Choose t
    1 point
  41. Hi, Percentage interest in the partnership: leave it blank.
    1 point
  42. Hi flash_os, Rental income - Multiple owners If the rental property is owned by a partnership, one of the partners in the company could be either your spouse or other people. To report a rental income, follow the steps below: 1- In the "Left side menu on the Interview tab", select the item "Rental income" and in the page on your right, choose "T776 - Rental income property". 2- Return to the "Left side menu on the Interview tab" and choose the item "Partners". 3- In the screen on your right, you have two (2) choices, "Spouse co-owner of this renta
    1 point
  43. Hi AndyCivil, Your foreign pension may qualify for a tax deduction under the terms of a treaty signed between Canada and the originating country. If you do not know whether any part of your foreign pension is tax exempt, contact the CRA. To enter the amount of your foreign pension income, follow the steps below: 1. In the "Left side menu on the Interview tab" select "Interview setup". 2. On the page that appears on the right, go to the "Investment income and expenses" group, check the box "Foreign income and foreign property (T1135)" and click on "Next" at the bottom of the
    1 point
  44. Thank you, Cristina. It's really helpful.
    1 point
  45. CEC at December 31, 2016 is converted to class 14.1 for 2017. The CRA says that the transitional rules are to allow 7% (rather than the 5% for class 14.1). Further, you can deduct the greater of opening UCC @ 7% or $500. However, I can not see anyway to change the amount of CCA from the 5% calculated. What am I missing?
    1 point
  46. Just learned one more great feature about UFile: So as I mentioned above, I've had to create a completely separate account for my adult daughter. And since there is no way to automatically transfer (or even export/import) the tax data from her old account to her new one, I'm having to manually enter it. So I've opened both accounts in separate browser windows so I can copy it while viewing the old and new accounts side-by-side, and guess what? UFile can't handle it. If I have two accounts open simultaneously in different browsers, it gives me an error message that says "Attempted to perfor
    1 point
  47. Hi, You may be eligible to claim moving expenses if, during the tax year, you move to be at least 40 kilometers closer to your your new place of work or business. Certain rules apply regarding the moving expenses incurred during the tax year, and we encourage you to carefully read the T1-M (as well as the TP-348 for residents of Quebec). You may consult the T1-M form via the following link: http://www.cra-arc.gc.ca/E/pbg/tf/t1-m/ We also recommend that you consult the websites of both the Canada Revenue Agency and Revenu Québec for more information. Website address for the CRA (federa
    1 point
  48. Bretonix

    T4A Box 119 and 135

    All you need to do is to enter the data pertaining to Boxes 119 and 135 in the T4A page. UFile will then take care of the calculations and report: - Box 119 on line 104 - Box 135 as part of the medical expenses of your parents
    1 point
  49. I have a grown child that is now independant - I would like to create return that reflects this but does not loose past data. Did check last year and saw the thread requesting this. This cannot have been ignored by Ufile can it? It is an important issue for me.
    1 point
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