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Showing content with the highest reputation since 06/15/2020 in all areas

  1. It's great and easy to use. I finished my tax return with SimpleTax but didn't submit yet. I already paid for Ufile, so I'm waiting for the fix. Maybe next year I'll just use SimpleTax because it works really well .
    2 points
  2. Hello Goozman. Look at your last NOA for the RRSP area. You will see an Eligible RRSP amount as well as an Unused amount. The Available amount is the difference between those two. If you can access your file online at CRA you will be able to trace back over the years your RRSP contributions and deductions. Reconcile that report with your tax returns to determine what year the Unused amount started. The software will claim your current year contributions plus the unused amount and will deduct an amount up to your current eligible amount. Make sure you have entered the Unused amount to your data
    2 points
  3. Usually because error in SIN or name error, not the name the CRA has on record, or birthdate wrong.
    1 point
  4. @Sukhjinder Thanks for the reply, I believe that we are talking about the same thing. Since the Interview tab of the UFile has the loss carryback page named T1A (see image below) I referred to it directly. But you are right, the true and complete T1A form is generated by UFile and can be viewed in the pdf version of the tax return file.
    1 point
  5. I was one click away from being finished! Just left my computer for a few minutes!! 🙈
    1 point
  6. Yep! Bad time to take the system down! :-( It would be nice if they put a notice on their home page about the system being down.
    1 point
  7. Nawal

    Password not working

    Hi @Optionsplease, @janlcarter, a reset link has been sent to you.
    1 point
  8. Support reached out and reset my password so I could properly proceed. 2 factor enabled as well now!
    1 point
  9. I would hit the + sign by Box 26 to add another line. Put in the description and amount.
    1 point
  10. I am no longer experiencing this exception error and am able to complete/submit my return. Thanks UFile for whatever you did to fix this 👍
    1 point
  11. Got the message; an error occurred while executing the command definition. See the inner exception for details. FRUSTRATING, no online help, phoned a few days ago, 1hour and 14 minutes my phone lost power. LOOK ELSEWHERE.
    1 point
  12. HERE IS THE ANSWER - Thank You @Nawal When I read the control question and the error message it stated "confirm that your spouse's (provincial/territorial) adjusted taxable income is NIL" so I naturally, not thoroughly reading the entire message line, looked at line 26000 on the tax return that's labelled "Taxable Income". This is where my logic was broken! Pay special attention to the adjective "adjusted" taxable income. Because two people are compiling and submitting their returns together as a (married) couple, some values and credits are transferred from one partner to the other and
    1 point
  13. Hi @Peter Tinkess, we suggest you to contact our support team at support@ufile.ca to help you.
    1 point
  14. So every time I try to auto-fill, it goes to internet explorer which for some reason doesn't work. my computer is up to date and no updates pending. If I use the same site using any other browser, it works fine. I'm getting frustrated and about to call them to refund me my purchase. Who still uses an old outdated browser anymore? Is there a way to fix this?
    1 point
  15. gakielly

    Netfile Rejected

    When I filed my own taxes via netfile it was successful, but when I tried to file my wife's it was rejected. I went back and reviewed it and I think I might have skipped a box. Afterwards, I tried to do Ufile's ReFile but it wouldn't let me and kept saying under warnings "You have not completed all of the required electronic submissions. Please refer to the Filing Status to determine which submission(s) remain outstanding." It still says 'rejected' by her file and now says that I have been locked out (even though I can still log in to both Ufile and my CRA account). And on my CRA account,
    1 point
  16. Hi @person, we suggest you to contact the CRA about this. Thanks
    1 point
  17. Nawal

    Box 201 of RL1 with T4A

    Hi @Jennyb, please see the screenshot for box 201
    1 point
  18. I used the Calculator in CRA website to estimate my home office expenses, and was advised to enter the recommended amount in line 12 of the T777S form and line 5 on the T777S form, which will also go on line 22900 Question: I can not find any of these lines a in ufile online filing "home office expense" interview session? Should we expect an update on this? Other online tax softwares provides this lines as stated. See the summary of the calculator Print and keep this record using the print preview button below. You will need the amounts below when filling out the T777S fo
    1 point
  19. Usually the deductions you can claim are summarized on the T4 slip. If you have deductions for an RRSP however you need to get a separate RRSP contribution receipt from the plan holder. Some medical deductions might not appear on the T4 but in most cases they will show up in Box 85. Life insurance deductions are not deductible. Look at your year end pay stub and compare it with your T4.
    1 point
  20. Nawal

    Box 57, 58, 59 and 60

    Hi @Kc06, you can find those boxes under "Other informations" on the T4 as shown here:
    1 point
  21. Like the past number of years, I received an email from Ufile about a discount if purchased before Dec 14,2020. I purchased what I thought was UFile 2020 only to find out today as I was loading it in preparation for my 2020 taxes that the activation code was for Ufile 2019. This was very misleading and I'll be contacting them to sort this out tomorrow.
    1 point
  22. Hello rosita. I suspect that the property tax assessment will be lower than the market value. Using that value will increase a capital gain later on and you will overpay taxes. You can easily get an appraisal that will give you a value for 2017 and use that as the Proceeds. Contact an appraisal company or real estate firm.
    1 point
  23. Hi Luis Estrada. Usually completion of the data areas on the Federal T777S would populate the Quebec TP-59.S-V form. After completing the Ufile data area for the T777S switch over to view your return and the Quebec form should show up. Scroll down the list on the left when viewing the return and locate the form you are looking for.
    1 point
  24. I'm using the detailed method for home office expenses and it's not calculating correctly. When I use the manual form from CRA my amount for line 22900 comes out around $1000. When I plunk the numbers into the appropriate uFile pages the amount it's calculating for line 22900 is showing more than $16,000. This is impossible. I tried the free version of TurboTax just to compare and it calculates correctly - comes out the same as the manual CRA form. I've logged a support ticket with UFile but have heard nothing back. BEWARE if you are using the detailed method for home office expenses as
    1 point
  25. Nawal

    Password Reset

    Hi @BB63, @MarcD, a reset has been sent to you. Thanks
    1 point
  26. Hello, Version 24.11 of UFile Online is now available. Please try again. Thank you,
    1 point
  27. 1. Give it time because they are selling a product which does not work 2. you can still manually do everything the entire program does so it is unneeded 3. some people pay ahead of time in compliance with the deluge of emails from Ufile which fail to mention you have zero recourse for their faulty software
    1 point
  28. I have same problem and I called CRA rerarding this problem. They said wait until 22nd of Feb. then try, but still nothing worked so far. I think this is UFile problem. Downloading my info from CRA failed.. Error message poped up
    1 point
  29. Same issue. CRA auto-fill does not work. Getting the following error: "Not a valid unsigned short". Doesn't matter if using IE, Firefox or Chrome.
    1 point
  30. But is the autofill successful? In my case UFile starts Chrome, my default browser, I log into CRA account successfully, but autofill fails and UFile gives me an error message and suggests generic help. I tried numerous times and made sure that there are documents within my account at CRA (T4, T5, etc)
    1 point
  31. I have the same problem and the same question. When I use auto-fill, it starts IE, and everything looks good from the CRA website (login successful, etc.), but I get an error back in uFile after IE is done. [I have checked several times to make sure that uFile is up-to-date - and it is every time.] And yes - why is uFile forcing IE anyway? We've moved on from that browser years ago.
    1 point
  32. Good morning LKB. Go back to the Interview setup. Then on the right look for Other topics, then Other deductions and credits. From there select Other deductions for Federal Line 23200. That allows the line entry you need for the deduction. https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-return/completing-a-tax-return/deductions-credits-expenses/line-23200-other-deductions.html
    1 point
  33. Hi Bikram1738, You are considered to have disposed the property at the time of the change in use for proceeds equal to its market value (FMV), and to have reacquired the property immediately thereafter at a cost equal to its market value. So it result in a capital gain you must report but with an exemption and a rental income . Then you have to report your rental income for 2020. To report the sale of your principal residence, please follow the steps below: 1. On the "Left-side menu on the Interview tab", select the "CRA Questions" topic. 2. On the page that appears, go to the l
    1 point
  34. Hi A Miranda. Nawal posted the following (reposted in Italics here) to another question on the forum "To report your foreign income or foreign property, please follow the steps below: 1- In the "Left side menu on the Interview tab", please select "Interview setup". 2- On the right-hand side of the screen, go to the "Investment income and expenses" group, and check the box "Foreign capital gains" 3-To convert your foreign currency, enter the "Exchange rate to apply" to convert to Canadian dollars. Then enter the amounts in your foreign currency. The program will automatically
    1 point
  35. I am having the exact same problem as everyone else: This programme will NOT install on Windows 10 Home. How it plays out: I successfully download the UFile 2020 for Windows file (ufile2020.exe). I click on the programme, and it begins its installation routine. Programme extracts... I get the installation wizard... I accept the terms of the licencing agreement... give permission for it to be installed in its default destination folder, and click "Install". The programme starts to install... a popup asks if I wish to give permission for this programme to install, I click "Yes". I brief
    1 point
  36. Hi pare_john. In the Interview section look for "Pension and Retirement Income" and select for the "T4A - Pension, retirement, annuity, and other income", Once you add that T4A move over to the right screen and scroll down the slip. Look for "Other information" and using the drop down selection look for (200) Program to retain essential workers (Box O code O-5).
    1 point
  37. Hello EugeneG and Paramjit. Go to the Interview Setup. From there look over on the right side for "Employment and other benefits". Check the box next to "Employment expenses". From there you will be able to select the schedules you are looking for. Make sure your software has been updated if you are not using the Online version.
    1 point
  38. Bing

    Password Reset

    This is a good policy, BUT If I can not get the reset password link , How can I reset my password?? I have been use Ufile for 10 years, but this year I can not login. very sad thing!!
    1 point
  39. Nawal

    Download links

    Hi @Robertp3361, here is the updated link for Ufile 2018 : https://d36v5w8x42ah5y.cloudfront.net/ufile/UF2018GCM4FVJ2AWHVN238RN2ZLU6/ufile2018.exe .
    1 point
  40. ToddM

    Password Reset

    Yes, i have the same problem. I am currently on hold for Telephone support. On hold for 4 hours. I have been using uFile for 10 years and have never seen anything like this. Have they been hacked or something?
    1 point
  41. Sampath

    Password Reset

    I am also having login problems with UFile like many of you. I do not remember setting up any phrase or unique word as security questions. Nor I remember the reference number it is asking. Has been a UFile customer for the past several years. Submitted tickets twice through their website but have not received any reply in the past three weeks. Can anyone provide me UFlile’s e-Mail to contact them directly?
    1 point
  42. skang

    Password Reset

    Hi, I have sent 3 request online over the last month to have my password because i can't log in anymore. I have called in and no answer for over 30 minutes. How do i get my password reset?
    1 point
  43. Yes. Same problem here but removing adobe flash didn't help HELP
    1 point
  44. Similarly, I've downloaded, deleted, and redownloaded Ufile2020.exe various times over the past month and tried to install on my desktop or my tablet (both running current Windows 10). Will not open or "Run as Administrator." A User since 2004, no prior issues in installations. Note: Dropdown under Ufile.exe "Properties" indicates, under "General" tab and "Description" heading..."Contact: Your Local Administrator". Download size is 72.3mb So,... how might I go about making this a viable and operational Ufile2020.exe? Also, I've sent 3 emails to customer service regarding this and rec
    1 point
  45. I am having the identical problem! Clarke
    1 point
  46. Hi dogstar38492, The subsections T777S regarding the deduction for home expenses will be available in the new version of UFile 2020 from February 2021. They will appear in the section "Employment expenses"
    1 point
  47. Enter course and exam fees as tuition fees. The membership fees might be eligible as professional fees, union dues not on a T-slip. Textbook costs are not deductible.
    1 point
  48. I have a grown child that is now independant - I would like to create return that reflects this but does not loose past data. Did check last year and saw the thread requesting this. This cannot have been ignored by Ufile can it? It is an important issue for me.
    1 point
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