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Showing content with the highest reputation since 03/05/2020 in all areas

  1. It's great and easy to use. I finished my tax return with SimpleTax but didn't submit yet. I already paid for Ufile, so I'm waiting for the fix. Maybe next year I'll just use SimpleTax because it works really well .
    2 points
  2. Hello Goozman. Look at your last NOA for the RRSP area. You will see an Eligible RRSP amount as well as an Unused amount. The Available amount is the difference between those two. If you can access your file online at CRA you will be able to trace back over the years your RRSP contributions and deductions. Reconcile that report with your tax returns to determine what year the Unused amount started. The software will claim your current year contributions plus the unused amount and will deduct an amount up to your current eligible amount. Make sure you have entered the Unused amount to your data
    2 points
  3. So every time I try to auto-fill, it goes to internet explorer which for some reason doesn't work. my computer is up to date and no updates pending. If I use the same site using any other browser, it works fine. I'm getting frustrated and about to call them to refund me my purchase. Who still uses an old outdated browser anymore? Is there a way to fix this?
    1 point
  4. I used the Calculator in CRA website to estimate my home office expenses, and was advised to enter the recommended amount in line 12 of the T777S form and line 5 on the T777S form, which will also go on line 22900 Question: I can not find any of these lines a in ufile online filing "home office expense" interview session? Should we expect an update on this? Other online tax softwares provides this lines as stated. See the summary of the calculator Print and keep this record using the print preview button below. You will need the amounts below when filling out the T777S fo
    1 point
  5. Hi Luis Estrada. Usually completion of the data areas on the Federal T777S would populate the Quebec TP-59.S-V form. After completing the Ufile data area for the T777S switch over to view your return and the Quebec form should show up. Scroll down the list on the left when viewing the return and locate the form you are looking for.
    1 point
  6. I'm in Quebec and I cannot find anywhere to add Employment Expenses and Employment and Other Benefits to select yes to the Working from Home Due to Covid 19. A search of the help files turns up nothing.
    1 point
  7. To me UFile " (%) of home being used for personal purposes" is the opposite to CRA "% of your home used as a work space and for employment purposes". If I use a dedicated room of my house to work and that room represents 10% of the total space of the house. I put 90% on Ufile. However I'm still not getting the exact amount that I see on CRA calculator, but I'm much closer
    1 point
  8. I'm using the detailed method for home office expenses and it's not calculating correctly. When I use the manual form from CRA my amount for line 22900 comes out around $1000. When I plunk the numbers into the appropriate uFile pages the amount it's calculating for line 22900 is showing more than $16,000. This is impossible. I tried the free version of TurboTax just to compare and it calculates correctly - comes out the same as the manual CRA form. I've logged a support ticket with UFile but have heard nothing back. BEWARE if you are using the detailed method for home office expenses as
    1 point
  9. I’m a bit confused . I went online and used the calculator for home expenses . I want to fill out the actual T777s form ( with line numbers) . the interview part has different questions and no line numbers . any help is appreciated .
    1 point
  10. @office-sun on this other thread people are also complaining about the same problem with no solution yet. It seems like they considered that everybody would chose the simplified method Any solution @TheTaxSmith?
    1 point
  11. @VMMF That's absolutely my point, calculation are not aligned with what you get from CRA calculator. I wish someone at @ufile is listening.
    1 point
  12. Attached is the right form for my situation (WTH) - The issue remains that there's no option to complete information obtained from CRA calculator "like" go on line 12 - and filling the fields provided in u.file does not return accurate information.
    1 point
  13. I did ! ...I reversed the percentage amount . So if I’m able to claim 30% of my space , I entered 70% for personal use . Then entered the expenses . I verified that the review stage if the right lines were filled out and re adjusted my entries . It worked
    1 point
  14. @SchyzI am having the same issue as I am filling out the detailed form based on the calculation I did on the CRA form. Did you figure this out?
    1 point
  15. Nawal

    T777S

    Hi @Amiga, Fill out the form "T777S - Employment expenses for Working at Home Due to COVID-19" and then it will populate the line 22900 on your Tax return (step 4)
    1 point
  16. Yeah, I tried it yesterday since Ufile didn't deliver as promised and it was super easy. A lot more modern interface too, and easier to access tooltips. And it pulled the info from CRA, no problem. I might just stick with it.
    1 point
  17. Hello, Version 24.11 of UFile Online is now available. Please try again. Thank you,
    1 point
  18. It seems that the error still has not been fixed.
    1 point
  19. Same problem. UFile starts IE even though Chrome is my default. I try to switch to Edge under the Settings gear in IE but still get the Oops Error. I double checked default apps and Chrome definitely set as default. Also checked the registry and there is no setting for browser for UFile. As well I checked the UFile config files and they don't have a browser setting. All settings seem to be coded into the UFile exe so this seems like a bug. My only thought is that my previous installations of UFile have set the browser as Internet Explorer and it carries into the latest installation.
    1 point
  20. Just tried again to download my CRA data, after failing all day yesterday. "Not a valid unsigned short." error still occuring. I hate to say it, but I am going to search for an alternative to ufile and ask for my money back. This is truly unacceptable.
    1 point
  21. Same issue. CRA auto-fill does not work. Getting the following error: "Not a valid unsigned short". Doesn't matter if using IE, Firefox or Chrome.
    1 point
  22. Same problem here! UFILE - this is not the time for bugs. You have all year for testing!
    1 point
  23. Good morning LKB. Go back to the Interview setup. Then on the right look for Other topics, then Other deductions and credits. From there select Other deductions for Federal Line 23200. That allows the line entry you need for the deduction. https://www.canada.ca/en/revenue-agency/services/tax/individuals/topics/about-your-tax-return/tax-return/completing-a-tax-return/deductions-credits-expenses/line-23200-other-deductions.html
    1 point
  24. Hi @onetriciaone, you must be resident of Ontario on December 31, 2020 to claim the amount.
    1 point
  25. Hi Bikram1738, You are considered to have disposed the property at the time of the change in use for proceeds equal to its market value (FMV), and to have reacquired the property immediately thereafter at a cost equal to its market value. So it result in a capital gain you must report but with an exemption and a rental income . Then you have to report your rental income for 2020. To report the sale of your principal residence, please follow the steps below: 1. On the "Left-side menu on the Interview tab", select the "CRA Questions" topic. 2. On the page that appears, go to the l
    1 point
  26. Thanks to Nawal for this post (answer), seems a lot of people are asking the same question. Thanks again Nawal
    1 point
  27. Greetings, I'm resurrecting an old thread from three years ago that still hasn't been addressed. What's the best way to transition dependants who have left home? Is there a carry-forward summary sheet I can use when I have to manually create a new return using all of my son's previous tax information? An option to create a new independent return when removing a dependant would be sweet and is actually expected from even semi-sophisticated software. I can't believe this was asked for three years ago and there's nary a hint of this functionality in your software. It's almost as if UFile ass
    1 point
  28. Hello annie001. Yes that is correct.
    1 point
  29. I should have mentioned that the data entry for the building disposition for "Proceeds" should be only the building portion of the disposition price. Lets say 80% of the $500,000, so enter $400,000. Then for "ACB of the disposition" enter $240,000. That will give you the gain for the building. Now for the land portion you will need to scroll down the list in the CCA area for the income/rental statement and add a category for the land. Once that schedule is in place (if not already done) complete it for the land disposition portion and the land ACB portion, and ask to calculate the gain as
    1 point
  30. Hi pare_john. In the Interview section look for "Pension and Retirement Income" and select for the "T4A - Pension, retirement, annuity, and other income", Once you add that T4A move over to the right screen and scroll down the slip. Look for "Other information" and using the drop down selection look for (200) Program to retain essential workers (Box O code O-5).
    1 point
  31. I solved the problem for my situation (and hopefully for others as well). I had previously changed the Windows 10 Environment Variables TEMP and TMP folder values to point to another drive (i.e. from C:\Users\Doug\AppData\Local\Temp to D:\Doug\Temporary Files) to save space on my SSD C:\ drive. When I reverted back to the default settings, and did a restart, I was able to install UFile 2020, register it, and start entering data. I will contact UFile with this information and I hope that they will pass it along to any others suffering from this problem. Use: Control Panel (small icons
    1 point
  32. Kat

    Password Reset

    Apparently my old password works for this forum but not to get me into my tax files???? I'm so confused.
    1 point
  33. AQn

    Password Reset

    Same issue. I tried to reset my Password by using the link UFile sent me. But I can’t recall some questions like the receipt number of payment, etc. Hope Nawal can help me! I’ve been one of the loyalest customers of UFile.
    1 point
  34. Bing

    Password Reset

    This is a good policy, BUT If I can not get the reset password link , How can I reset my password?? I have been use Ufile for 10 years, but this year I can not login. very sad thing!!
    1 point
  35. Nawal

    Download links

    Hi @Robertp3361, here is the updated link for Ufile 2018 : https://d36v5w8x42ah5y.cloudfront.net/ufile/UF2018GCM4FVJ2AWHVN238RN2ZLU6/ufile2018.exe .
    1 point
  36. Jason M

    Password Reset

    Having same issue not being able to log in. Used same password - doesn't work. Tried resetting password but it asks me for a phrase which I don't recall ever doing this. Filled out the reset password form with correct info but no luck. Received two automated emails with links but no still no way to reset password. Update: Received reset password email and now can log in. Thank you uFile!
    1 point
  37. JJJ123

    Password Reset

    Same problem. Finally recieved an email back from a password reset request and it was basically an automated reply showing links to the help topics. Step one: log in to your account . . . Maybe I will have better luck here. Some seem to get the password reset they are looking for.
    1 point
  38. PatI

    Password Reset

    Same here for password reset problems. Have been a 10 year plus happy client until this year. I tried to log in to take advantage of the 30 % for 2020 tax year. My password would not work and was not able to reset. Followed instructions and sent email for assistance. Waited over week for answer which gave several options, but did not address the password reset required to open account. Phone lines are busy and they do not provide a toll free number. You would expect a email advising of changes to account. Hum maybe another company going forward.
    1 point
  39. Sampath

    Password Reset

    I am also having login problems with UFile like many of you. I do not remember setting up any phrase or unique word as security questions. Nor I remember the reference number it is asking. Has been a UFile customer for the past several years. Submitted tickets twice through their website but have not received any reply in the past three weeks. Can anyone provide me UFlile’s e-Mail to contact them directly?
    1 point
  40. Yes. Same problem here but removing adobe flash didn't help HELP
    1 point
  41. Similarly, I've downloaded, deleted, and redownloaded Ufile2020.exe various times over the past month and tried to install on my desktop or my tablet (both running current Windows 10). Will not open or "Run as Administrator." A User since 2004, no prior issues in installations. Note: Dropdown under Ufile.exe "Properties" indicates, under "General" tab and "Description" heading..."Contact: Your Local Administrator". Download size is 72.3mb So,... how might I go about making this a viable and operational Ufile2020.exe? Also, I've sent 3 emails to customer service regarding this and rec
    1 point
  42. Yes, I update my copy of UFile 2020 today (Jan 13, 2021).
    1 point
  43. Re link given by dogstar38492-----tried the link--exact same problem. The problem that I cannot understand is why it works on my laptop. I copied the download.exe file from my laptop to a USB stick and tried that on my desktop---same result! This problem drives me crazy!😱
    1 point
  44. Thankyou very much Nawal that is what I was looking for. I also found this new item: after selecting Employment expenses; I selected: T777 Eligible employment expenses for an employee earning a salary . There is a new line entry: Have you teleworked due the Covid-19 crisis. By selecting Yes, a new line should open to ask for more information. I guess a new UFile update will include this new information.
    1 point
  45. I'm having the same problem on my Dell desktop running the most up-to-date version of Win 10 Home 64-bit. I'm using the latest version of Firefox. I've got an open Request# with UFile but they haven't been able to fix this problem.
    1 point
  46. I am having the identical problem! Clarke
    1 point
  47. Hi dogstar38492, The subsections T777S regarding the deduction for home expenses will be available in the new version of UFile 2020 from February 2021. They will appear in the section "Employment expenses"
    1 point
  48. Just learned one more great feature about UFile: So as I mentioned above, I've had to create a completely separate account for my adult daughter. And since there is no way to automatically transfer (or even export/import) the tax data from her old account to her new one, I'm having to manually enter it. So I've opened both accounts in separate browser windows so I can copy it while viewing the old and new accounts side-by-side, and guess what? UFile can't handle it. If I have two accounts open simultaneously in different browsers, it gives me an error message that says "Attempted to perfor
    1 point
  49. I have a grown child that is now independant - I would like to create return that reflects this but does not loose past data. Did check last year and saw the thread requesting this. This cannot have been ignored by Ufile can it? It is an important issue for me.
    1 point
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