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UFile Support
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Gaetan last won the day on March 26 2018

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  1. Hi Gaetan, I can't view in my ufile 2017 the "tax return" all I can do is print or save it as a pdf. I want to review the pages without doing this. The bookmarks on the left side of the page but not the individual pages to show the tax return in the viewer. Can you please help? Thank you

  2. Thanks for the response. However, as I stated, I am a non-resident who works in Canada on a temporary basis. I earn income in only ONE province. Ufile automatically generates a T2203 for multiple province allocation even though I only have one T4 with income allocated to one province. On submission to the CRA, they ignore the T2203 and invoke the non-resident...

    1. Antoine7


      Hello denicrr,

      Given the particularity of your situation, we suggest that you send your request to the UFile Support Team.

    2. denicrr


      I did...9/27/17 (UB2363599)  Still waiting for a response. I sent another inquiry 1/9/18 (UB2385825)

      Waiting on that response, as well.

  3. Hello sarracenia, You wish to designate unused RRSP contributions made during the first 60 days of the tax year as repayment for your Home Buyers' Plan (HBP), which is authorized by the CRA. You also contributed to your RRSP during the rest of the tax year. However, the program allows only the entry of the total balance of unused contributions as shown on line B of the taxpayer's Notice of Assessment. Moreover, federal Schedule 7 contains no line to indicate the unused contributions made in the first 60 days of the tax year that you wish to designate as a repayment under the HBP. There is, however, a satisfactory workaround. To do so, please enter your information as per the following steps: 1. In the "Left-side menu on the Interview tab", select "RRSP contributions, limits". 2. On the new page displayed on your right, in the "Your RRSP/PRPP deduction limit statement" section, enter the "RRSP deduction limit for 2016 (2015 assessment, line A)". 3. Also on the same page, for "Unused RRSP/PRPP contributions (2015 assessment, line B)", answer the first question. 4. If you answered "Yes", go to the line "Unused contributions from the first 60 days of 2016" and enter the amount that was unused. 5. If you have unused contribution from previous years, enter the amount on the line entitled "Unused contributions from prior years (excluding the first 60 days of 2016)", enter the amount. Warning: The sum of these two lines should equal the amount on line B of your last notice of assessment. 6. In the "Contributions to your own RRSP or PRPP/VRSP" section, go to the line "March to December 2016", enter the amount of your contribution, and if you contributed in the first 60 days of 2017, enter the amount on the next line. 7. If necessary, click "+ Add Another" located to the right and enter your RRSP contributions. 8. In the "RRSP or PRPP/VRSP deduction to use in 2016" section, go to the line "RRSP or PRPP/VRSP deduction to use (leave blank to use all your contributions", enter the amount of contribution that you wish to deduct this year, or leave blank to use all of your contributions. Click "Next" at the bottom of the page. 9. Return to the "Left-side menu on the Interview tab" and select "HBP, LLP and other plans and funds". 10. On the screen to the right, click the plus sign "+" icon to the right of the line "HBP Participation in a RRSP's home buyers' plan". 11. On the page entitled "Home Buyers' Plan (HBP)", on the line for "RRSP home buyers' plan repayable balance at start of 2016", enter the amount, and at the line "HBP amount that should be repaid in 2016 (on HBP statement from CRA)", enter the amount on the notice that you received. Then, enter your repayment amount on the line for "Amount of RRSP contributions designated as your 2016 HBP repayment". The program will carry over your HBP repayment amount to line 246 of federal Schedule 7.
  4. Hi, The French links are in the French Community: http://community.impotexpert.ca/index.php?/topic/82285-liens-de-téléchargement/
  5. If you received an RL-1 slip with an amount shown in Box O, this income is not included in the amount of Box A (employment income before source deductions). You should verify the meaning of the specific code that relates to Box O, which can be found in the box located on the right side of Box W. The list of codes and their meaning is shown in the instructions section of the RL-1 slip under the group entitled "Codes used in the "Code (case O)" box". Each code will explain the type of income earned and will refer to the appropriate line of the Quebec return where this amount should be entered.
  6. Hi garnet_star, The Ontario Trillium Benefit (OTB) includes payments from the Ontario sales tax credit, the Ontario energy and property tax credit, and the Northern Ontario energy credit. The payments of these three credits will be combined and delivered on a monthly basis to better match the timing of the assistance with the expenses incurred by the taxpayers. You must apply and be eligible for at least one of these credits to receive the OTB. If you have a spouse and that he ordinarily resides with you, one of you can claim the credit for your couple. This credit is in addition to credit payments for GST / HST, if applicable, so that the amount to which you are entitled will not affect your credit for the GST / HST and vice versa. The payments of these three credits are combined and you can choose whether you only one payment where every month. You make this choice in point 2. To claim the OTB using the program, please follow these steps: 1- In the "Left side menu on the Interview tab" section of your tax file, select "Ontario tax and credits". 2- On the screen to your right, select "ON-BEN - Application for 2016 Ontario Trillium Benefit (Ontario sales tax credit, Ontario energy and property tax credit, Northern Ontario energy credit) and the Ontario Senior Homeowners' Property Tax Grant". 3- On this page, for the first question, select whether you wish to receive the payment in one lump-sum payment or in monthly installments. Then, enter the required information to claim the other credits and click "Next" at the bottom of the page 4- Return to the "Ontario tax and credits" section and, on the page to your right, select the line that corresponds to your situation ("ON-BEN - Declaration for home owners, tenants or college residence"). Enter your information. 5- If you and your spouse or common-law partner occupied separate principal residences in Ontario for medical reasons, choose "ON-BEN - Involuntary separation from your spouse" To determine whether the payment will be individual or one of you can claim them for the couple The program produces an estimate of the Trillium benefit for July2016to June 2017. For more information about the Ontario Trillium Benefit (PTO), please visit the following links: http://www.fin.gov.on.ca/en/credit/otb/ http://www.cra-arc.gc.ca/bnfts/rltd_prgrms/ntr-eng.html#ntrtrll
  7. Hi Bigredcami, Dependants in a tax file are usually members of the family unit of the taxpayer who is registered as the family head. They are generally the children and the parents who have the same address and who are wholly supported financially by the family head and/or the family head's spouse. If a member of your family does not fit this definition, you must create a separate file for this person. Please note that there is no automatic way to do this; you must create each file manually for each person. Remember to report any amount that may be carried forward. These carryforwards are generally featured on the Notice of Assessment they received in the previous year, or under the "Tax return" tab, on the "Summary of carryforward amounts" page from the previous year. You can delete a family member from your file by following this procedure: Under the tab "Interview", on the line "Family head" or the first person, select the person you want to remove and click "Delete selected" which is located to the right on this line. This operation will delete this person's file from your family file from this tax year onward only. Previous years will not be affected.
  8. Unfortunately, UFile is currently only available for installation in a Windows environment. Some of the new Macs use an Intel chip which allows users to install a version of Windows and then run Windows-based software (NOTE: a program such as Boot Camp, VMware Player or Parallels is required). Please note, however, that UFile ONLINE, the online equivalent of UFile for Windows, supports Mac and Linux operating systems running the latest version of Internet Explorer, Google Chrome, Opera and all browsers based on the latest Mozilla rendering engine (e.g., Firefox) as well as Safari for the 2008 tax year (for earlier tax years on a Mac, please use Internet Explorer for Mac). Note: UFile ONLINE has not been fully tested on all versions of Mac and Linux operating systems. We cannot guarantee that UFile will be compatible with all platforms and their respective browsers. However, many of our current users are also Mac and Linux users and successfully use our service to file their taxes online. You can carry forward the tax returns prepared last tax year in UFile for Windows to the current tax year.
  9. This procedure applies to any person who wants to use UFile for Windows both - as a Professional (PRO), - and as a Volunteer (CVITP). The new TIS60 form for Volunteers In 2008, the CRA introduced a new form with regard to the CVITP program. The form, namely TIS60, Community Volunteer Income Tax Program Authorization, replaces Form T183, which continues to be used by Professional preparers. As a result, some restrictions have been introduced with regard to the way UFile can be setup by a PRO-CVITP user: -Either you need two (2) computers, one running UFile PRO, the other running UFile CVITP, -or you need two (2) users on the same computer one user running UFile PRO, the other user running UFile CVITP. =========================================== Method 1 - Two (2) computers You install UFile on each computer. On one computer: - You activate the program with your PRO Activation key. - You define your PRO EFILE setup. On the other computer: - You activate the program with your CVITP Activation key. - You define your CVITP EFILE setup. =========================================== Method 2 - Two (2) users on the same computer You would proceed as follows: - Define two users (need to be Administrators). e.g. Joe-PRO and Joe-CVITP - Logon under Joe-PRO, install UFile, enter your PRO Activation key, define your PRO EFILE setup, and close UFile. - Logon under Joe-CVITP, start UFile, enter your CVITP Activation key, and define your CVITP EFILE setup. Note that the two EFILE setups are completely independent. - When you are logged on as Joe-PRO, you EFILE with your PRO EFILE number and password. - When you are logged on as Joe-CVITP, you EFILE with your CVITP EFILE number and password =========================================== To run UFile for Windows 2015 on your computer, your system must meet the following requirements: Operating system: Windows7 or higher Hard disk space: 250 mb available
  10. You will find below the download links for all years: 2020: http://downloads.drtax.ca/ufile/UF2020ANGH18GHVFENA678KL3P7C5/ufile2020.exe 2019: http://downloads.drtax.ca/ufile/UF2019MNGH5GGHVFENJ236KL3KOP7/ufile2019.exe 2018: http://downloads.drtax.ca/ufile/UF2018GCM4FVJ2AWHVN238RN2ZLU6/ufile2018.exe 2017:http://downloads.drtax.ca/ufile/UF2017MQ2ZJCFIL0P8TNKOK8MlWK7/ufile2017.exe 2016: http://downloads.drtax.ca/ufile/UF2016GQ2ZJCFP8TNKK8MYWK7/ufile2016.exe 2015: http://downloads.drtax.ca/ufile/UF2015EDYT34UF3E4A23H7ZS4/UFile2015.exe 2014: http://downloads.drtax.ca/ufile/UF2014EGYH34UFGHYA23WHUS4/UFile2014.exe 2013: http://downloads.drtax.ca/ufile/UF2013EGYH34U86GA23WHUS4/UFile2013.exe 2012: http://downloads.drtax.ca/ufile/UF2012PXQJQT4JDFK5TGF7M/UFile2012.exe 2011: http://downloads.drtax.ca/ufile/UF2011H7E49TF5GKS9X6DS/Ufile2011.exe 2010: http://downloads.drtax.ca/ufile/UF2010YE495TGKS9X6DS/UFile2010.exe 2009: http://downloads.drtax.ca/ufile/UF2009NT352RAHF4X6UP/UFile2009.exe 2008: http://downloads.drtax.ca/ufile/UF2008MP263TAKH9W4UG/UFile2008.exe If you cannot find the activation code for a tax year, and the software is still installed on the old computer, please follow the instructions below: 1- Start UFile for the same tax year. 2- Go to the "Tools" menu. 3- Click "Registration". 4- Note the activation code and the tax year.
  11. Thanks for letting us know.
  12. Please contact the Support group
  13. In order to correct this error message you have to go to his controls page and then you scroll down to the bottom up to the section that say As per CRA NETFILE you will see three question that you have to answer yes to confirm.
  14. In order to have the carry forward information available in the account, you must have used the UFile ONLINE last years to *"prepare and complete" the return(s) before mid-January AND you must be using the same account.UFile automatically carry's forward your information for you. UFile completes this process once a year for the previous year ONLY. To access this information, you must sign into the account under the current tax year using the same username and password used in the previous year. To *"prepare and complete" a return using UFile ONLINE requires entering in the data information in the file to complete the calculation to generate the return AND to have made any necessary payments on the account. This process NEEDS to be completed before mid-January of each year.
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