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Norman Kling

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Everything posted by Norman Kling

  1. It would be useful - at least for me - if the password entry for Ufile and Community Ufile had a unhide/show-me icon so that one could see the error of their ways upon entering what turns out to be a typo in the entry of the password.
  2. It is now February 23 and the problem has still not been fixed. It is a good thing that February has an extra day this year as time is running out.
  3. On January 3, Ufile help desk said that the issue I reported (Request# UF891969) would be escalated to the QA team. Sadly, the issue has not yet been dealt with and fixed. The calculation of Quebec non-refundable tax credits was changed this year to be calculated at 14%, but the Step 3 Review summary report still shows the previous year's label of the credit having been calculated at 15%. Though the calculation is being done correctly at 14%, this label-mistake makes me question the QA team commitment to quality.
  4. In practice I have always saved the return as a PDF for my record keeping and hence never experienced the problem cited. On Step4 <Review>, there are indeed options - via icons - to either print the return or download a PDF version of the return, BUT nowhere have I seen any info text that in order to carry information forward to the following year, one MUST save the return as a PDF. Is this an oversight in Ufile or have I missed something?
  5. I must say that I find the very idea (see Geo123's response to the issue) of having to save a return as a PDF in order to have its data (like taxpayer name, address, etc) brought forward into the following years return borders on the ridiculous. I should think that each time a Save is done (by doing a <Previous>or <Continue> page, or doing a <Save and Close> when exiting Ufile) should be quite sufficient!
  6. Anyone out there who, like me, would like to have say 5 more minutes before your session is inactivated (due to inactivity at the keyboard)?
  7. Anyone else experience repeated timeouts (page unresponsive) when trying to submit a question to the folks at Ufile?
  8. Thank you Geo123. Who'd have thought that you'd have to scroll all the way down to click on <No thank you> to be presented with the regular-version choice.
  9. Does anyone know if UFile will offer a non Premium version for 2023. If so, when; or is there a early-bird offering already available which I cannot seem to find?
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