regomar

Thank you for the detailed information, Papet! I wasn't able to find the dialog box in step 3, which may be because I'm using the browser version, not the PC software. But I was able to find a PDF version called 'Federal' which has all the sheets you mentioned, The one oddity was that the page 3 of the condensed T1 was listed as 'Page 8 of 8,' although it only included pages 1 and 2 before it. I assume this is the page 3 you listed, but the PDF is confusing. Hopefully it's not missing anything. I also noticed on the page 3/8 which begins with 'Step 6', the box labeled 'Refund of balance owing' is left completely blank. She doesn't owe anything, but I'd assume Ufile should put a zero in there? Or maybe the CRA just assumes a blank box = 0? Thank you again for all your help, you've been a godsend!

Thanks so much for all the suggestions! I double-checked all of this information and it's all correct. She does have a middle name and I entered it where you specified before trying to return. No joy. 😟 I think I'm just going to have to file a physical return like the CRA told me on the phone. Do you know which forms I need to send? The whole 32-page file? Or just the T1 General Condensed? She has no deductions or self-employment. Just worked at a pizza place.

It's there, you have to hit the icon to expand the quote box in the post. I'll include it again, here: "The information sent to Canada Revenue Agency doesn't match the information currently on record, which was provided by Service Canada."

Yes, I ticked that box. That was the first thing I made sure I did. I've triple checked the info, and it's all perfectly fine. The guy on the phone from the CRA insisted that because she is a minor who hasn't filed before, that they 'do not have her address information' and need a physical form first. That makes absolutely no sense, but I had him repeat it multiple times to make sure I understood him correctly. He insisted (vehemently) that this was normal and she shouldn't be able to e-file as a minor who hasn't filed before.

Thank you for the reply! She got a T4 and owes no tax according to Ufile's calculations. I've never filed by paper/mail before and they will not accept her Netfile. What do I print? Do I print the entire 32-page PDF that Ufile had me download? Does she need to sign anything? Should I include a copy of her T4 in the envelope? I've searched online and I can't find any info about what pages to print and mail. It looks like there's both a 'T1 General Condensed' as well as a full T1 in the PDF. Do I have to mail both of these? This is very confusing. EDIT: It looks like there are two different PDFs available for her to download here at Ufile on the Tax Return tab: 'Download PDF' and 'Federal Print'. The federal print is fewer pages and I think is what I'm supposed to send, but I don't see anything about Ontario provincial tax in it and the page numbers jump from page 2 to page 8...

My 15 year old dependent child earned less than $4,000 in 2022. Does she need to file at all? I tried to Netfile for her and it was rejected by the CRA. I called them and was told that because she's a minor and hasn't filed before, she needs to mail in a physical tax return. That makes no sense and I told him so, but he insisted that any filing must be done on paper. Should I bother filing at all? She made less than $4k serving pizza. Is it safe to just not file?