Bruce M

Dave, I am experiencing the same frustrations as you as no options seem to work. Customer service will make me rethink a purchase of this product for 2021.

Hi @Nawal, any chance of a fast turn around for password reset. The automated email received from Ufile does not address password reset and is useless. Do you need my email address? Thanks, Bruce

This appears to have been rectified with the program update received today. Data file loads within seconds.

Just purchased UFile download for Windows for the very first time and have set up myself and wife for the first tax returns. When I save the product and come back to it later selecting the returns to load, it takes more than a minute to load. This is somewhat puzzling as I'm sure this isn't the norm. Any ideas as to why the program would take this amount of time to load a data file?