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  1. According to your phone support this download is a known error. I waisted a couple of hours trying to figure out the problem and then waited forever on the phone only to find this is a know problem. Would it not be good customer services to let us know that is not working? And when it is targeted to be fixed. Has been several days now and no clues as to when this will be up. Rather disappointed. Might need a refund and then try other tax software. Getting the "Oops" error when using Download my information.1) CRA Web page for sign on selection is displayed2) Successful sign in and correct
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