Hey all:
RandyD's second instruction, opening up the command processor as administrator, is key to being able to add that Administrator logon. Once that has been set up and you've completed RandyD's procedures, everything works just fine.
However, what I really want to know is, why is this happening? The guys at UFile have suddenly gone quiet, as far as responding to emails goes (although not, of course, as far as selling new copies of the software is concerned). Their automated reply system to any email sent is useless, and my return email telling them how useless it is and asking for contact from a real live human being has gone unanswered. Maybe there are no human beings left at the company.
I don't see why I should stick with this software for next year's tax filing, and I may even switch to a different package for this year, given that this is the way this company treats its clients.
