Stop me if you've heard this one... 😐
Misery loves company; so, I feel better that I'm clearly not alone in UFile's s***show attempt at increasing security.
I too am unable to login thanks to an endless loop: Password reset requires a security word that I have never provided--ever. Or, I need to provide a "receipt reference number," which I don't have. Filled out UFile's "support" request page, 3 days ago, without any type of response. Last, but not least, called their "support" line multiple times, for a cumulative time of 2 hours, with (wait for it!) zero response... Well done UFile, well done.
@Nawal: It appears that you have been able to help several folks on this forum. I am hoping you can also be my savior! Please help!! 😢
Thanks!
