KimG

Hoping you can help sort through the issues i am experiencing. I have 25 UFILE PRO 2021 returns and need to Netfile for 5 or more Quebec clients. Am an authorized tax filer in both jurisdictions. When i try to Netfile get a rejection notice listing error code (T3BAAS19) with a short explanation that i am not authorized to use the (Quebec Netfile) service for transmitting (quebec) income tax returns. Am i working with the right PRO package, i wonder? Don't see the fleur de lys in the English version of UFILE PRO at all... Mainly is that the issue? And if so, is there a way for UFILE to convert my existing UFILE PRO for Windows package into Impotexpert PRO that appears to have the built in quebec tax e-filing functionality. Appreciate a solution to this issue. Many thanks! Kim 819 771-0647

Dear Ufile , I'm looking for resolution of my request to convert 20 of the 25 2020 PRO Ufile returns into 2021 Ufile returns. This is in follow-up to my refund request made in spring 2021 that resulted in your Ufile Team indicating that in lieu of this a conversion could be arranged for unused 2020 PRO returns in 2021 PRO returns. Pls. refer to #UB3219322 for details. I can forward the response to this request if necessary. Look forward to having the new 2021 PRO activation codes issued as soon as possible so i'm ready to hit the run once 2021 tax filing season opens up next month (i.e. Feb. 2022). Kim