Cheryl McDougall

HI, I loaded my 2021 Ufile on my new computer and am having trouble carrying forward 2020. It says OOPs something went wrong. I have my 2020 files on a external hard drive but also moved it onto the internal hard drive of my new computer still not working. Do I have to have Ufile2020 on my new computer? Any suggestions.... I have my key from 2020, am I able to download 2020 again onto my new computer if that is required? THanks!