This year, like all previous years. I had to request reset my password, which I was able to reset. But this year, I was greeted with 2FA after entering my password. I don't even remember if I have it enabled, but if I did last year, I would have had it on my Authenticator app. But I don't, I only have my work VPN setup on my authenticator app, but I don't see Ufile. Because of bad luck, I also lost my phone July last year, so if I do have the recovery keys it would have been a screenshot on that lost phone..
This begs the question, is Ufile enabling 2FA without people knowing? And how do I go about recovering my account now without my recovery keys. Can I answer some personal questions about my previous files to disable 2FA on my account?
