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Emb

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Everything posted by Emb

  1. Thanks for the response Sheri, I tried it again and it worked! Thanks so much!
  2. Hi JohnA, thanks for responding! I can look at this persons cra information when I log in thru represent a client in the govt website, however when I am in the ufile program (ufile for windows) it doesn't give me an option to sign in thru represent a client (only log in thru partner or cra ID). It does say that an authorize rep can download the information I just don't know how. Support does not respond to emails. For ufile pro, do you click on the download button and the rep a client is there?
  3. Hi, I'm hoping you can help me! I am an authorized rep trying to do a family member's taxes. (I have level 2 authorization) The ufile program I am using is for ufile windows operating on windows 10. It says in the program I can use auto fill as an authorized rep but when I go to download the information from the govt website the only options available are cra partners and cra log in. What am I doing wrong? I have sent an email to support but I never hear back from them with any useful information. Your help would be greatly appreciated!

    1. Denis K

      Denis K

      Hi @Emb,

      You must first either use the CRA partners (via your bank) or the CRA login with your credentials to login to CRA to download your clients information.

      I personally use option 1 with the partners and my bank.

      Thank you,

  4. If my computer crashed last year and the ufiles were lost is there any way of retrieving them (the tax return figures). If I download the 2020 ufile again with my activation key will those files be there too or just the program
  5. I am trying to download ufile 2020 but it says I cannot do it safely
  6. I have an authorized rep id to do a family members taxes but when I try to auto fill from the cra site the only options to download the information is thru a partner (ie bank) or cra ID. There is no option for representing a client. I am using Ufile for windows. Please help!
  7. I had the same problem, I ignored it and was able to file
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