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Tom Parsons

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Everything posted by Tom Parsons

  1. Hi Denis,

    Getting frustrated. Last year using ufile my daughter who is a single mom with an autistic child filed a return on your website (actually I did it for her) and it said around $5000 return and she ended up only getting around $3300 and this year again I did what I think should be done and it said $6400 return and a week later she got a notice that her refund was around $5600! What am I doing wrong? Is it me or your software. Need herlp. Thanks

    Tom Parsons 9054497341 parsons.c.tom@gmail.com

    1. Denis K

      Denis K

      Hi Tom,

      Please contact UFile Support so we may review the file confidentially.
      Please open a request ticket online and submit an anonymous file (and the NOA) for review on-line at https://www.ufile.ca/contact/contact-us.

      Thank you.

  2. Great. Thanks so I you saying that I should click YES for Does this taxpayer require a tax return??
  3. Hi, I just finished daughters tax return and filed it successfully using Netfile. However I cannot submit her 6 year old son's return. She is a single parent. Do I need to file? It does not give me the "ready to file" option. Obviously the 6 year old has no income but has daycare expenses etc.
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