I have the same error and I have used u-file for years. My hubby went thru no problem. When I talked to help desk at ufile they said I tried to upload too many times so it locked. I called CRA and they confirmed my account is fine and not locked, but have not received my taxes. Called ufile help desk and once again they said call CRA and/or wait 24 hours to try again. It has been over 24 hours, CRA says the account is not locked, but when I go back into ufile to do Netfile it still comes up as locked???
ShirleyM reacted to a post in a topic:
rejected 15, account locked
