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help, it keeps asking me to pay

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I have completed my taxes and have already paid $50 to do 4 taxes and 2 are under $20,000.  First it told me one of the returns was rejected and now its saying 2 are rejected and will not allow to me try to net file as its asking me to pay again....going crazy, not sure what else to do

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I didn’t get your email? @Nawal.  I was able to get a voucher code to rectify the situation but when I go to file my sons return it tells me the head of household needs to pay before filing this return but the head of household has all ready been filed and paid??  So frustrating 

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