I hit the same error as well. I'm having Ufile 2020 on windows 10 using IE V11 browser. I tried to change my default browser to chrome or firefox, but all failed. Each time, it pops up a msg "Oops. something goes wrong! Do you want general help?....", I tried with other family member's ID, all the same. Not sure how to solve this?
I have the identical problem. Tried contacting support and got a generic useless response.
Ufile using Internet Explorer for Auto-fill
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I have the identical problem. Tried contacting support and got a generic useless response.