Same for me. I was able to finish the interview questions for both my wife and I but get stuck sometimes on the Tax Return or Netfile section. Eventually I was able to file electronically but keep getting prompted to pay again when I try and see my wife's returns or try to file them. I tried both the Chrome browser and MS Edge.
Definitely a system bug somewhere. Maybe an issue with those that pre-pay?
Tried submitting a request for help online but so far no answer. Been a few days now of trying.
I paid for Ufile in Dec/20, now it asks me to pay again.
in 2020
Posted
Same for me. I was able to finish the interview questions for both my wife and I but get stuck sometimes on the Tax Return or Netfile section. Eventually I was able to file electronically but keep getting prompted to pay again when I try and see my wife's returns or try to file them. I tried both the Chrome browser and MS Edge.
Definitely a system bug somewhere. Maybe an issue with those that pre-pay?
Tried submitting a request for help online but so far no answer. Been a few days now of trying.