Angiekretz
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Posts posted by Angiekretz
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Hello ufile support,
The Ufie 2021 windows software does not work to carry forward a 2020 return. Please advise when this bug will be fixed.
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Hopefully Ufile support has this flagged as a critical bug for urgent fix - we can't prepare our tax returns without pulling in the previous year's u20 data.
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Yes but that was a typo in my message to you, on windows the file selection utility in your software just lets you select the file from teh directory structure, so it is not loooking for the wrong file.
I renamed the file (to do a few test cases to see if I could resolve the issue myself) and no matter the name of the file, the Ufile software doesn't work to carry forward a u2020 return. Please advise..
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Reproduced this problem The option for Carry forward a .u20 return just says a pop up "oops something has gone wrong! Would you like to start the support assistant to receive assistance on this issue?"
I uninstalled and reinstalled the software, and I confirmed the software is up to date.
File name is valid too : Finaltexes2020.u20
Carry forward a ufile .u20 return not working
in Technical questions
Posted
Hello Ufile, I am trying to submit my taxes. I am blocked because I can not load my 2020 return into your software because your carry forward feature does not work. Please provide a status update - I have sent several emails and still no reply or help.