[Carry forward a ufile .u20 return not working]

I couldnt even find the u20 files? where are they?

 

[Carry forward a ufile .u20 return not working]

I used the link showing a discount, Ufile system crashed and prompted to do it pay again, fortunately I had alerts from my CC telling me a payment was processed!!

Once I logged in my info is not present, so they want me to type all that AGAIN?

 that's the whole purpose of using UFile (!!!?)  and I need my info up NOW

If I have to type that again I want my $ back and will switch to Turbotax ASAP

The worst part is that not even the phones are working at Ufile.. the moment they asked you for info the phone call ends.. it this company out of business?