[Password reset]

Thanks.

Done!

However, I suggest you change the validation method and replace "receipt reference number," with something else.

[Password reset]

I am lock out of my account because the password needs to be changed. However, it need a  "receipt reference number," that I didn't keep 3 years ago, really mindless way to validate the identity. There are much easier and more secure way to validate someone.

Really frustrated because I may have lost all my previous years history.