[ERROR when trying to submit a help support form.]

3 hours ago, Geo123 said:

 

Hello Saad Alexan,

This error may be occurring for a number of technical reasons.  Please contact UFile Support.
For telephone support, please call: 514-733-8414 or 1-888-633-8414
An agent can review the issue with you.
( You can also try again : If you prefer, you can also open a request ticket and submit an anonymous file for review on-line at https://www.ufile.ca/contact/contact-us)

Thanks, I just submitted a support form for the tax issue at hand. Looking forward to hear from the support team.

Thanks again.

S.Alexan

[DONATIONS]

15 hours ago, Curmudgeon said:

Ufile will claim donations only to the extent they are needed to reduce taxes payable to zero. The unused amount will be carried forward to next year's return to reduce taxes. This could be happening to you.

Yes, this is true however I do have tax owing of around $500, what gives?!

 

[ERROR when trying to submit a help support form.]

When trying to submit a support form. After 20 Seconds an error message appears see attached.

[DONATIONS]

I have a similar problem on my 2022 return. When I try to explain it in the "Support Form" I get error on Submit.

I would greatly appreciate any help on the following:

Ufile reduced my 2022 Donations of $6049 to $745 Why??!!
My donations are way less than the allowable 75% of taxable income.
I have been using Ufile for several years and this never happened before.

The CRA Calculator for Charitable donations
is showing a total of: $2,952 For Fed and BC donations credit.

Would you kindly let me know, why the big reduction? How do I get to force the system to accept my actual donations? I do have about $500 Tax owing.