[Being asked to pay UFile twice]

Every other year choosing something as simple as family head + spousal was straight forward. I’ve been using this software for close to a decade and all of a sudden it’s “surprise, pay extra for spouse.” Your marketing was never unclear in years past. Between that and the site being next to unusable at filing deadline I’m looking elsewhere next year.

Edit: So for the first year ever, I have now overpaid for UFile by paying early. Never, ever, ever again.

[Being asked to pay UFile twice]

I paid for UFile online in December. This year, UFile is holding my return hostage by asking me to pay again to file the spousal return (included in my December purchase). What is going on?