I was helping my parents file their return, clicked on my Dad, tried to netfile his return and instead it gave a confirmation that my Mom's was submitted! then it said the file was rejected. clicked back to my Dad's and saw the screen where it asks if this is the right info before you send (didn't see that previously) clicked send and it sent his no problem. So now my Mom's still says file rejected and we can't resubmit. It seems like a software bug, like it sent my Dad's file to her netfile and got rejected because it doesn't match.
NETFILE Rejected : Result 16
in NETFILE and filing
Posted
I was helping my parents file their return, clicked on my Dad, tried to netfile his return and instead it gave a confirmation that my Mom's was submitted! then it said the file was rejected. clicked back to my Dad's and saw the screen where it asks if this is the right info before you send (didn't see that previously) clicked send and it sent his no problem. So now my Mom's still says file rejected and we can't resubmit. It seems like a software bug, like it sent my Dad's file to her netfile and got rejected because it doesn't match.