[I paid for Ufile in Dec/20, now it asks me to pay again.]

On 2/26/2021 at 10:19 AM, Nawal said:

Yes you will be able to print on step 4 "Tax return" .

On Step Four of the tax form where I review everything, UFile asks me if "I'm ready to pay."

The button at the bottom tells to BUY NOW. I can't review my forms unless I buy now. What do I do now.

David Barron

[I paid for Ufile in Dec/20, now it asks me to pay again.]

On 2/25/2021 at 4:09 PM, Nawal said:

Hi @BARRONI, Please ignore this payment option if you have already paid. You will be able to view your tax return on step 4 "Tax return". Just click on "Launch" .

Will I be able to print up my tax return without Ufile telling me to pay again.

[I paid for Ufile in Dec/20, now it asks me to pay again.]

I have to print my returns up because my wife is disabled. Should I be able to do this OK? 

 

[I paid for Ufile in Dec/20, now it asks me to pay again.]

Can't seem to connect to anyone on the phone, busy all the time. 

Support through e-mail is non existent. Simple question:

I've paid for ufile in Dec/20, but it wants me to pay again. 

Purchase

Order ID: 90df713b-f843-4820-bf70-c96b5a3b81e2

Date & time: 2020-12-27 10:08:09 EST

Reference number: 661237050017081800

Credit card authorization number: 04307E

Response/ISO code: 027/01