I am unable to login as the site states that my password is incorrect even though I know it's right. I then get a message asking for my "phrase"... I don't have a phrase. I then try to reset my password, but it asks for my receipt number which I do not have. I then reach out to UFile support and received the message "You will receive a new email from our company in maximum 15 minutes..." I never received this email. I had this exact same problem last year and it took several weeks to rectify. Hopefully it will be quicker this time.
