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NCK

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Posts posted by NCK

  1. Today the Error Message  is:---

    Error:  The web browser had been closed before the cpmpletion of the process.

    When I hit Crtl/ Alt/Delete/Task Manager, 3 APPS appeared,  namely,   Google Chrome,  MS Screen Magnifier & Task Manager.

    When  UFILE 2021  program is running on the desktop,  Ufile (32 bits) adds to the  Task Manager/ Processes list,    4 APPS  appeared.

    Could any member render any help please?   Thanks.

  2. 18 minutes ago, NCK said:
    Hello,
    I try to Download & Autofill my return, but got this message:---
    1.  Cannot proceed because another instance of Internet Explorer (IE) is already running. Pls close all instances of IE & retry.  Do I have to shut down Microsoft Edge  &  rely on Google Chrome to  allow auto-filling?   Last year I was using  WIN7   &   NO  PROBLEM  AT  ALL???
     
    2.The web browser had been closed before  the completion of the process.
    WHY?
     
    CRA  confirmed that the flaw is the UFILE  SOFTWARE   ISSUES, as my desktop is running on  WIN10  MS  EDGE  &  GOOGLE  CHROME.   ABSOLUTELY  DON'T HAVE ANY  INSTANCES OF  INTERNET  EXPLORER  !!!
    PLEASE  HELP!!!   THANKS!

     

      On 3/21/2022 at 6:31 PM, NCK said:

    Kindly advise any  SOLUTIONS  to the above problems?  Thanks'

    CK

     

    My desktop is loaded with WIN10  MS EDGE & GOOGLE CHROME, BUT CANNOT ACCESS CRA  AUTO-FILL, with the ERROR message:  cannot proceed because another instance of IE IS RUNNING,  WHICH IS NOT TRUE!!!

    UFILE HELPDESK WON'T REPLY ME AT ALL!   PLEASE HELP.   THANKS.

  3. Hello,
    I try to Download & Autofill my return, but got this message:---
    1.  Cannot proceed because another instance of Internet Explorer (IE) is already running. Pls close all instances of IE & retry.  Do I have to shut down Microsoft Edge  &  rely on Google Chrome to  allow auto-filling?   Last year I was using  WIN7   &   NO  PROBLEM  AT  ALL???
     
    2.The web browser had been closed before  the completion of the process.
    WHY?
     
    CRA  confirmed that the flaw is the UFILE  SOFTWARE   ISSUES, as my desktop is running on  WIN10  MS  EDGE  &  GOOGLE  CHROME.   ABSOLUTELY  DON'T HAVE ANY  INSTANCES OF  INTERNET  EXPLORER  !!!
    PLEASE  HELP!!!   THANKS!

     

  4. On 3/21/2022 at 6:31 PM, NCK said:

    Kindly advise any  SOLUTIONS  to the above problems?  Thanks'

    CK

     

    My desktop is loaded with WIN10  MS EDGE & GOOGLE CHROME, BUT CANNOT ACCESS CRA  AUTO-FILL, with the ERROR message:  cannot proceed because another instance of IE IS RUNNING,  WHICH IS NOT TRUE!!!

    UFILE HELPDESK WON'T REPLY ME AT ALL!   PLEASE HELP.   THANKS.

    On 3/22/2021 at 6:03 PM, Mohamad El Chami said:

    I had same problem yesterday 

    I did the followings:

    1- Got the NETFILE Access Code from Notice of assessment and Enter it in Ufile before click update from CRA

    2-I updated IE Settings -Advanced --> Enable TSL & SSL

     

    Now it's working

     

    IT DOES NOT WORK !

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