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UFILE online is not working


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Having issues with ufile online...

When I opened my 2019, it says An error occurred while executing the command definition. See the inner exception for details

When I opened my 2021, it says "Service unavailable"

Something is wrong with the webserver? I hope I don't lose my data

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I started getting the same error after successfully Netfiling one person's return. I don't know if it's coincidence, but I cleared my cache and Ufile started working. I was able to Netfile the rest of my family's returns.

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  • 1 month later...

UFile is having a lot of problems this year.  I had a lot of trouble accessing the online version this year due to this error and when you are finally in the online software, it's very slow in loading the pages and it frequently gives a calculation error when there is no error and refuses to load the "Review" tab. 

They must be having lots of server issues.  You just have to keep trying until you get in and load the pages. 

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