djjcarroll Posted April 5, 2022 Report Posted April 5, 2022 Tuesday, April 05, 2022, 8:24 a.m. - I just opened up the Ufile 2021 tax form. In previous years when I did this all my basic data is carried over to the next year's form, in this case from 2020 to 2021 Ufileform. This did not happen to me when I opened the form up today. It's no big deal to renter all that data but where Ufile in prior years did automatically carry over selected data, I am wondering if something is amiss with this year's setup. I also received error message like many other did recently plus I also find things very slow compared with previous years. Anyone experiencing what I have seen? Quote
djjcarroll Posted April 5, 2022 Author Report Posted April 5, 2022 Tuesday, April 05, 2022, 10:19 a.m. I just called UFile Support and they gave me these instructions and they seemed to work. I now have selected data from my 2020 UFile file form imported to the 2021 form. Follow instructions carefully, especially the "delete" section.Hello,Thank you for contacting UFile supportPlease follow these steps:o Log in in your accounto Open 2020 tax fileo Go to the Tax return OF 2020 module and download the file in PDFo Click on Settings on the right top corner and Save and close the fileo Log in in your accounto Go to 2021 tax year and click on DELETE (please make sure you do not delete the 2020)o Enter your password to confirm the deleteo Exit the accounto Sign in againo create 2021 then click on Launch 2021 tax year; it should have the information Quote
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