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How do I use Autofill to file previous years e.g. 2020 2019

Tax Helper

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I've been trying to use autofill to file previous years returns, specifically 2020 and 2019, with no luck. I have only been able to successfully file with autofill for 2021. 

Is there a Ufile or CRA video or clear written instructions somewhere that I can read or watch? I'm not sure what I am doing wrong.

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