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it shows error code : 2197 when I am filing them.


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When I am working on filing the tax refund for my self and my husband. it shows the error code: 2197 for mine. it means the RRSP's amount's problem. in the review, I did not find the amount blank . However, for my husband's amount, I use the same calculation method to fill. it shows "ready for filing ".  I called the CRA for the right numbers and I input the right amount for both. 

I don't know why.

hope to hear from you soon. 




Error code(s):2197

Please verify the following lines found on the Schedule 7: 1. Make sure to enter the amount of unused RRSP/PRPP contributions available for 2021 on line 1 of Schedule 7. This amount is $(insert value). If this amount is incorrect, please call the Canada Revenue Agency's Individual tax enquiries line. 2. Make sure to enter the total of the RRSP/SPP/PRPP contributions made after the first 60 days of 2021 and no later than the first 60 days of the following year, on line 24500 of Schedule 7. 3. If necessary, make sure any contributions you are designating as a repayment under the HBP and/or the LLP are correctly indicated on line 24600 and/or 24620 of Schedule 7.

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