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Hello Sharon Ellis,

You should easily be able to log into your account with UFile Online.

Here are a few tips to try: before you log in, clear the cache / history on your browser.

Try using another browser such as : Chrome Firefox, Edge, Opera.

Ensure you are entering the correct username and password.

If you still have difficulty logging in, then please contact our office by phone at 1-888-633-8414 or send an email from this link: https://www.ufile.ca/contact

Our staff will be pleased to assist you with your query.

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