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Netfile won't accept dependants ID

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Hi there, I am trying to Netfile my taxes but keep getting a message saying that my dependants ID is not filled out, but it is. It has been filled out the same way every year so I don't understand what I am missing. The only thing that is not filled out is where it asks for the access code, but It also says at the top of the page that the access code is not mandatory. I do not have any extra dependants added by accident either. Can someone please tell me is this a glitch or something I am doing wrong? I just want to file my taxes before the end of the month...

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