Windows 10 / Windows 11 Pro issues

[Jad]

my 2023 ufile is a on WIndows 11 Pro 64 bit version and I am trying to carry forward my 2022 ufile tax return which was on Windows 10 also 64 bit. But it doesn't work. I can't carry forward the file as it says "something went wrong" or gives me the system error issue 

 

suggestions/tips are much appreciated

[Maggie3]

Hello Jad,

It appears you are using the 2022 tax year to carry forward a 2022 file. 

First, please close all UFILE programs. 

Then open 2023 and carry forward a 2022 tax file. 

(You cannot use 2022 to carryforward or import a 2022 tax file ).

 

[Jad]

No that's not what I was doing. I can't even open a 2022 tax file on ufile 2022 which was generated on a different laptop. it seems the files are all corrupted. the only way out was to go to the old laptop and regenarate the ufile 2022 files .