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Cannot view dependent (My mom)'s tax return

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I paid for UFile family package, and I can view the Tax return for me, and my wife.

And when I click my mom's tax return, it asks me to pay. It pops a window "Ready to pay? Please note in order to be able to view any dependen's income tax return, you first need to pay for the family head's file"

Any idea what's going on?




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