UFile Online 191 does not match 966

[REHCRH]

Receiving the below error message when filling income tax return for dependent. Was able to file two previous and only received the below error on the third.

 

The 't1rq:FileReturnRequest' start tag on line 1 position 191 does not match the end tag of 't1:T1Return'. Line 1, position 966.

[PatrickM]

Good morning,

 

If you are using an earlier version of the UFile product simply access the "File Progress" page within the Identification Tab and remove any Federal NetFile Acknowledgement date which was entered.  You may then recalculate the return in question and retransmit.

 

If you recently downloaded or intend to download the latest UFile version then the software will automatically remove the date for you.

 

Please note though that under the latest version if the date is not removed then this indicates that your return was actually received and accepted by CRA's system (despite the message above).  We would then ask that you contact CRA in order to confirm the successful transmission of the return.  We apologize for the inconvenience. 

[PatrickM]

Hi,

 

This Error will also arise if you attempt to NetFile a Return when you selected the option "No, I will mail it" within the NetFile Page under the Interview Tab.  You must be sure to select the option "Yes (if eligible)" instead.

[wea4038]

I have the same problem. i was able to send mine but then I could not send my wife. the date is now April3

 

[PatrickM]

Hi wea4038,

 

Make sure you did not select "No, I will mail it" within your spouse's NetFile page.  Please also ensure that your spouse generates a tax return within the "Tax Return" tab.  If you generate a 1 page report stating that a return is not required for filing then there is no need to transmit her income tax return.

 

If you are using an earlier version of the UFile product simply access the "File Progress" page within the Identification Tab and remove any Federal NetFile Acknowledgement date which was entered.  You may then recalculate the return in question and retransmit.

 

If you recently downloaded or intend to download the latest UFile version then the software will automatically remove the date for you.

Please note though, that under the latest version, if the date within the "NetFile acknowledgements (Read only)" page has not been automatically removed then your spouse's income tax return was most likely received and accepted by CRA's system.  We would ask that you contact CRA in order to confirm the successful transmission of the return.  We apologize for the inconvenience.