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Bretonix

UFile Support
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Bretonix last won the day on March 8 2019

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  1. Hi

    Why is the software saying I cannot Netfile (QC) because the client has a SIN beginning with 9.

    The spouse has one beginning with 9 and does not have the problem.

    Also a 16 yr old dependent cannot be Netfiled because there is no SIN. She does not have one and the field is blank!

    stella

    stellazapp@gmail.com

    514-244-6552

    1. Show previous comments  1 more
    2. Stella

      Stella

      What are you referring to?  Which question?

    3. Stella

      Stella

      I cannot believe all the problems I am having with getting my questions answered. I have sent print screens, detail explanations and yet all I get is my SIN is beginning with a 9. (and you wrote begins with a 0? Was that a mistake).

      CRA is Canada.  The federal return was successful. Please look at what I sent. You have all the information.

      I waited 2 hours on line and when someone finally answered, they said I was too complicated and hung up!!!

      Then i called again waited 2.5 hours and finally gave up!  

       

    4. Stella

      Stella

      I want to speak to someone in the technical side.  Is it possible to do so???? You know, Tech support, not tax input.

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