Hello All,
I hope you are well, despite this problem.
I'm using Windows 10. I am using a VPN. Even disconnecting it didn't help. So, further research led me to look into my DNS settings. Sorry, I can't seem to post enough pics here to simplify things.
You can type "settings" in the Windows search bar. That will give you the option to open "Settings."
Choose "Network and Internet." Left hand side choose "Ethernet."
On the right hand side, you should see "Related Settings." Under that, you will have four options. Click "Change adapter options." Right click on "Ethernet" or "Ethernet 2" depending which you have.
Click on "Properties" at the bottom. It should open an "Ethernet Properties" dialog box. Look down the list. Find "Internet Protocol Version 4." Click on it. The box should be checked.
Below that, click the "Properties" tab. Under the "General" tab, you should have "Obtain an IP address automatically." It should be checked/chosen. Below that, you may have "Use the following DNS server addresses" checked. Leave that checked. Take note of the server address in case you want to reset the server address later. It may look like 10. 18. 15. 1 or something similar.
Now, change the "Preferred DNS server:" to 8. 8. 8. 8. Check "Validate settings upon exit." Click "OK." I didn't have to reboot. I'm not sure if you may have to. I re-opened my UFile 2023 and went to the last tab to submit my return. It worked. For me, at least.
The other way to do it i s search for "Control Panel" without the quotes in the Windows search bar. Click the icon. It will open up a dialog with choices.
Click on"Network and Internet." Click on "Network and Sharing Center." To your left, choose "Change adapter settings."
Then, just follow the above instructions. Hope this helps somebody. Sorry for the lack of photos.
Best of luck,
D