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carrying forward 2020 file

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I loaded my 2021 Ufile on my new computer and am having trouble carrying forward 2020.  It says OOPs something went wrong.  I have my 2020 files on a external hard drive but also moved it onto the internal hard drive of my new computer still not working.  Do I have to have Ufile2020 on my new computer?  Any suggestions....

I have my key from 2020, am I able to download 2020 again onto my new computer if that is required?


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