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Auto fill my report

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I have been trying to Auto-full my return for a couple of weeks not without any luck. It pretends to load something even before I am given a chance to sign into My Account. When I called you file, the only explanation I was offered that I could wait until the system is less overwhelmed.

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I also waited now over two weeks . Today I found a way to get their attention - by interrupting their facebook presentation. When it was done I received an email promising a refund of my payment. Not the best solution, since I now have to re-enter my basic info with another program (Turbo-tax), but at least - hopefully - I will be able to autofill!

I don't believe they will solve this problem. Such poor service!

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