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how to reset password for account over 10 years old?


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Hi, I am using ufile for the first time in over 10 years and do not have any record of my previous password. I would prefer to login to my old account than create a new one. As part of the password reset process I am being asked for a "Receipt reference number" but when I put the number from a 10+ year old receipt it is not accepted. Any suggestions on how to login to my account?

 

thanks

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